Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Wrong Character/Symbols being Output when Typing in Certain Programs in Windows 7

Summary: This article describes a keyboard issue in Windows 7 where incorrect or unexpected character/symbols are generated in certain programs.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


You may notice that certain keys output an incorrect character/symbol is generated when typing in certain programs in Windows 7.


An unintentional key stroke sequence may have invoked a different keyboard output language.


Please use the following steps to change your keyboard layout in Windows 7.

  1. Go to Control Panel > Region and Language > Keyboards and Languages Tab.
  2. Click "Change Keyboards".
  3. In the "Text Services and Input Languages Window", click the "Advanced Key Settings" Tab.
  4. In the "Hot keys for Input Languages" section, highlight: "To English (United States) - US".
  5. Click: "Change Key Sequence...".
  6. Check the box for "Enable Key Sequence" and make note of which keys are used (Example: Ctrl + 0).
  7. Close all Windows and open the program in which the keys are outputting wrong characters.
  8. Initiate the key sequence noted from step 6.
  9. Keyboard output should now be English (United States) for all keys/characters.


Windows 7 - Change Your Keyboard Layout (alternate method from process above)

Article Properties

Affected Product

Operating Systems

Last Published Date

07 Jul 2021



Article Type