Headset Audio Fails to Function after Logging in and out of a Chromebook 3100 2-in-1, Chromebook 3100, and Chromebook 3400
Summary: This article explains how to get the audio working again after logging in and out on the Chromebook 3100 2-in-1, Chromebook 3100, and Chromebook 3400.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
You may find your Chromebook 3100 2-in-1, Chromebook 3100, or Chromebook 3400's audio output stops working after logging in and out of a system. This occurs while using a 3.5mm headset.
Cause
No cause information
Resolution
You must remove and reinsert the 3.5mm headset for the audio to work again.
Affected Products
Chromebook, Chromebook 3100 2-in-1., ChromeBook 3100, ChromeBook 3400Article Properties
Article Number: 000147451
Article Type: Solution
Last Modified: 02 May 2026
Version: 6
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