Dell EMC OpenManage Systems Management portfolio overview

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Dell EMC delivers management solutions that help IT Administrators effectively deploy, update, monitor, and manage IT assets. Dell EMC OpenManage solutions and tools allow customers to quickly respond to problems by helping them to manage Dell servers effectively and efficiently; in physical, virtual, local, and remote environments, operating in-band and out-of-band (agent-free). The OpenManage portfolio includes innovative embedded management tools such as the integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller.

Dell EMC has developed comprehensive systems management solutions based on open standards and has integrated with management consoles that can perform advanced management of Dell hardware. Dell EMC has connected or integrated the advanced management capabilities of Dell EMC PowerEdge hardware into offerings from the industry’s top systems management vendors, thus making PowerEdge platforms easy to deploy, update, monitor, and manage IT environments. If you have standardized on offerings from industry leaders such as Microsoft, VMware, or other vendors, you can extend the existing systems management framework and the skills of the IT staff to efficiently manage Dell servers, storage, business-client PCs, and networking equipments using the OpenManage Systems Management tools, utilities, and consoles.

OpenManage systems management solution consists of a set of software products that help you to discover, monitor, manage, update, and deploy software or firmware on PowerEdgel servers. The products focus on:

Reducing complexity and saving time
- Eliminating need for additional utilities
- Eliminating tasks that increase time
Achieving efficiency and controlling costs
- Improving asset management
- Optimizing resource utilization
Empowering productivity by connecting to major systems management consoles and protecting investments
- Providing features in tools that customers choose, thus adapting to customers' mode of operation
- Automating to reduce downtime and human error.

Out-of-Band controllers Integrated Remote Access Controller (iDRAC)
The integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy, update, monitor, and maintain Dell servers with no need for any additional software to be installed. The Dell iDRAC works regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state, iDRAC is ready to work because it is embedded within each server from the factory.	Figure 1: iDRAC
The Integrated Dell Remote Access Controller (iDRAC) is designed to make server administrators more productive and improve the overall availability of Dell servers. IDRAC alerts administrators to server issues, helps them perform remote server management, and reduces the need for physical access to the server. More info at: Integrated Remote Access Controller (iDRAC) Back to top

Chassis Management Controller (CMC)
The Chassis Management Controller (CMC) is an embedded system management hardware and software solution to manage: Multiple servers Networking Storage	Figure 2: iDRAC
It provides a secure browser-based interface that enables an IT administrator to take inventory, perform configuration and monitoring tasks, remotely power on/off blade servers and enable alerts for events on servers and components in the blade chassis. It has its own microprocessor and memory and powered by the modular chassis it is plugged into. The discovery is built-in and CMC has a dedicated internal network. The blade enclosure, which can hold multiple blade servers, provides power, cooling, various interconnects and additional systems management capabilities. Unlike a tower or rack server, a blade server cannot run by itself; it requires a compatible blade enclosure. More info at: Chassis Management Controller (CMC) Back to top

Lifecycle Controller
PowerEdge servers use an embedded iDRAC with Lifecycle Controller provides advanced embedded systems management, enabling key server management tasks including deploy, configure, update, maintain, diagnose, repurpose and retire. Lifecycle Controller supports these functions in the customer’s preferred mode – at the server, pre-boot with an UEFI graphical interface, at remote consoles using standards-based APIs and via scripting.	Figure 3: Dell Lifecycle Controler
Prior to the development of Lifecycle Controller, an administrator used tools such as Dell OpenManage Server Administrator (OMSA), Dell Systems Build Update Utility (SBUU), and Dell Deployment Toolkit (DTK) shipped on multiple CDs or DVD in order to perform Dell EMC PowerEdge server provisioning and update. Maintaining and using multiple DVDs/images for these operations was a time-consuming and error-prone effort. To simplify these operations, Lifecycle Controller allows IT administrators to do away with media altogether, enabling operating system deployment with locally embedded driver repositories, firmware updates from local and network sources, hardware configuration, and platform-specific diagnostic routines. Because Lifecycle Controller is available even when the operating system is not functional or not installed, it provides added flexibility in provisioning and customizing the server to suit changing requirements. More info at: Lifecycle Controller Back to top

OpenManage Consoles OpenManage Enterprise
OpenManage Enterprise is a new hardware management and monitoring console that provides a comprehensive view of the Dell EMC servers, chassis, network switches, and other third-party devices on the enterprise network. It is designed for today's IT Professionals with a focus on simplicity, automation, and unification of data center management.	Figure 4 : Dell OpenManage
What is new in this release New architecture that is delivered as a virtual appliance (ESXi, HyperV, KVM) Completely redesigned architecture and engineered on CentOS with PostgreSQL database. No more OS and DB license required. End-to-end server lifecycle management covering inventory, monitoring, reporting, configuration and deployment Northbound API to enable customer automation and solution integration Simplified discovery processes that enable devices to automatically register themselves with the console Intuitively designed interface that minimizes management steps Modernized dashboard providing a clear view of alerts and remediation options Access to warranty status Customized reporting capabilities More info at: OpenManage Enterprise Back to top

OpenManage Essentials (OME)
OpenManage Essentials is a systems management console that provides simple, basic Dell EMC hardware management and is available as a free download. Dell OpenManage Essentials is our easy to install, intuitively simple to use, and customer-acclaimed, One-to-Many systems management console that is optimised to provide comprehensive lifecycle management of Dell PowerEdge converged, rack and tower servers. OpenManage Essentials also delivers extensive infrastructure health monitoring, control, and support for Dell servers, storage, networking, business clients, firewall appliances, and 3rd party hardware. More info at: OpenManage Essentials Back to top
	Figure 5: OME

SupportAssist

SupportAssist includes remote monitoring, automated system state information collection, automatic case creation and proactive contact from Dell technical support on select Dell server, storage, and networking devices.

Available features vary depending on the Dell service level purchased for your system. Customers with ProSupport Plus take advantage of the full set of SupportAssist features, including predictive issue detection and monthly optimization reporting. A recent study found that ProSupport Plus with SupportAssist proactive monitoring and automated case creation resolves issues up to 90% faster than with basic warranty alone.

To further streamline support, TechDirect enables you to manage routine issues and parts dispatching through a self-service online portal, mobile app and APIs. Gain real-time access to all your Dell support cases anytime, anywhere and at no additional charge. TechDirect users around the globe experience up to a 90% boost in productivity after implementing this tool.

More info at: SupportAssist

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OpenManage Dell License Manager (DLM)
Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC and CMC licenses. Dell License Manager can deploy and backup: iDRAC licenses on all Dell 12/13/14th Generation PowerEdge servers. CMC licenses on Dell PowerEdge VRTX and PowerEdge FX or FX2s chassis. OpenManage Enterprise/Essentials perpetual licenses. PowerEdge FD332 storage sled licenses.	Figure 6 : DLM



Dell License Manager can also inventory licensable systems to report on the licensing status and currently enabled iDRAC feature level. Use Dell iDRAC licenses to enable server management capabilities such as the virtual media and remote console support currently available in the Enterprise iDRAC feature set. You can download licenses from the Dell Online Licensing Portal. You can purchase licenses when you purchase a server. More info at: OpenManage Dell License Manager (DLM) Back to top

OpenManage Mobile (OMM)
OpenManage Mobile is a software application that enables one to securely perform a subset of datacenter monitoring and server remediation tasks from a mobile device. OMM is supported for Android and iOS mobile devices.	Figure 7 : OMM
OpenManage Mobile can connect to your datacenter through the OpenManage Essentials management console. This allows a user to monitor all systems managed by OpenManage Essentials such as Dell Servers, Storage, Networking, and Firewall appliances and any other supported third party appliance from your android mobile device. OpenManage Mobile can also connect to a Dell EMC PowerEdge server directly through the iDRAC interface using BLE or WiFi via the Quick Sync Bezel. Once connected, a user can perform several basic management functions on the server. More info at: OpenManage Mobile (OMM) Back to top

OpenManage Power Center (OMPC)
OpenManage Power Center (OMPC) management console provides increased visibility over power consumption, anomalies, and utilization through fine-grained instrumentation. This enables increased control, improved rack density, faster response times, greater accuracy, and broader decision-making intelligence than would otherwise be possible.	Figure 8 : OMPC
When used with a 12/13/14th generation PowerEdge server with an iDRAC Enterprise license on a system with an Intel chipset, OMPC leverages Intel Node Manager technology for platform-level power reporting and capping of Intel chipsets. Power Center then communicates with the iDRAC on each managed server to provide node, rack, row or data-center level aggregation of power-management data, as well as execution of control policy - making it easy for IT professionals to identify areas to gain efficiencies and cut wasteful costs. More info at: OpenManage Power Center (OMPC) Back to top


	Figure 10 : AFM

OpenManage Integration for VMware vCenter enables you to manage the Dell hosts better from the VMware web client by providing enhanced capabilities for deployment, manage, monitor and upgrade. Inventory Dell PowerEdge server details at server, cluster, and data center level view. Chassis details.	Figure 11 : OMIVV
Monitor and send alerts Detect key hardware faults, and perform virtualization-aware actions. Provide intelligence such as, inventory, events, alarms to diagnose server problems. Firmware updates Update Dell hardware to the most recent version of BIOS and firmware. Deployment and provisioning Create hardware profiles, hypervisor profiles, and remotely deploy OS on the bare-metal Dell PowerEdge servers by using VMware vCenter without using PXE. Service Information Retrieve warranty information for the Dell servers and its associated chassis from Dell’s warranty database. Security role and permissions Integrate with standard vCenter authentication, rules, and permissions. More info at: OpenManage Integration for VMware vCenter (OMIVV) Back to top OpenManage Management Pack for vRealize Operations Manager OpenManage Management Pack for vRealize Operations Manager enables monitoring of different metrics and hardware resources in the Dell server (12th generation servers and later) and chassis by using vRealize Operations Manager. OpenManage Management Pack for vRealize Operations Manager requires VMware vRealize Operations Manager version 6.3 or later. OpenManage Integration for VMware vCenter (OMIVV) is a product that manages the ESXi servers within the VMware vCenter. OpenManage Management Pack for vRealize Operations Manager supports OpenManage Integration for VMware vCenter 4.0 or later. OpenManage Management Pack for vRealize Operations Manager enables you to monitor and analyze the health, inventory, and status of the Dell PowerEdge servers and chassis that are managed by the OMIVV The OpenManage adapter retrieves the data of the managed Dell servers and its associated Dell chassis from the configured OMIVV. The retrieved details are used to discover and monitor the Dell PowerEdge servers and chassis. Back to top Dell EMC and Microsoft Together, Dell EMC and Microsoft have partnered together to provide a comprehensive management solution tailored to meet the needs of datacenters of any size. For more information on OpenManage solutions with Microsoft, click here. Microsoft System Center Operations Manager Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public. Dell Server Management Pack Suite for System Center Operations Manager
Dell Server Management Pack Suite offers monitoring of Dell server hardware - Dell PowerEdge Servers, Dell PowerVault NAS, Dell Remote Access Controllers (iDRAC), Chassis Management Controllers (CMC) through System Center Operations Manager and integration with various Dell tools. The management pack suite provides Dell-specific views that you can use to observe and drill down the system inventory, status and performance in a network.	Figure 12 : Dell server Management Pack Suit for System Operation
The management pack suite also offers key correlation capabilities that enable users to view the complex interconnections and status rollups that are enabled from Dell hardware (e.g., monitoring of VRTX Chassis Storage from Server Node context.) The suite includes agent-free out-of-band monitoring that leverages the embedded server management features using iDRAC with Lifecycle Controller to enable monitoring of a server without the need for an OS agent. More info at: Dell Server Management Pack Suite for System Center Operations Manager Back to top Dell EqualLogic Storage Management Packs for System Center Operations Manager The Dell EqualLogic Storage Management Pack Suite for Microsoft System Center Operations Manager enables monitoring of Dell EqualLogic PS Arrays on System Center Operations Manager. The Management Packs provide a list of Dell-specific views that you can use to observe and drill down the system status in a network. More info at: Dell EqualLogic Storage Management Packs for System Center Operations Manager Back to top Dell MD Storage Arrays Management Pack Suite for System Center Operations Manager The Dell MD Storage Array Management Pack Suite enables Operations Manager to discover and monitor the status of Dell PowerVault MD Storage Arrays, on a defined network segment. This representation includes the receipt of alerts and pre-failure alerts with the ability to drill down to each hardware component from the overall Dell hardware health, and allows Dell customers to assess, respond to, and ensure availability of Dell Storage systems monitored in the Operations Manager environment. In addition to improved availability, the Management Pack enhances the ability to monitor and manage the hardware in a single management solution. Back to top Dell Printer Management Packs for System Center Operations Manager The Dell Printer Management Pack enables Operations Manager to discover and monitor the status of Dell Printers, on a defined network segment. This representation, which includes the receipt of failure and pre-failure alerts, allows you to assess, respond to, and ensure the availability of Dell Printers monitored in the Operations Manager environment. More info at: Dell Printer Management Packs for System Center Operations Manager Back to top Dell Client Management Packs for System Center Operations Manager The Dell Client Management Pack for Microsoft System Center Operations Manager provides monitoring in Operations Manager for Dell Business Client Computers (Latitude, Precision and OptiPlex) running Dell OpenManage Client Instrumentation (OMCI). More info at: Dell Client Management Packs for System Center Operations Manager Back to top Microsoft System Center Configuration Manager Use System Center Configuration Manager to provide more effective IT services by enabling secure and scalable software deployment, compliance settings management, and comprehensive asset management of servers, desktops, laptops, and mobile devices. Dell Server Deployment Pack for System Center Configuration Manager Dell Server Deployment Pack (DSDP) automates bare-metal configuration and deployment of a variety of Microsoft Windows operating system versions (leveraging PXE-based OS deployment) and applications from a central location to PowerEdge servers across enterprise networks. More info at: Dell Server Deployment Pack for System Center Configuration Manager Back to top Dell Lifecycle Controller Integration for System Center Configuration Manager
Dell Lifecycle Controller Integration for Configuration Manager (DLCI) provides agent-free, OS and hypervisor agnostic configuration and update of Dell PowerEdge servers. Through automated processes, IT Administrators can reduce steps, time, and cost in configuring servers from a bare-metal state and preparing remote 1-to-Many operating system (OS) deployment. More info at: Dell Lifecycle Controller Integration for System Center Configuration Manager Back to top	Figure 13 : Dell Life cycle controller Integration
Microsoft System Center Virtual Machine Manager Virtual Machine Manager (VMM) is a management solution for the virtualized datacenter, enabling you to configure and manage your virtualization host, networking, and storage resources in order to create and deploy virtual machines and services to private clouds that you have created. Dell Lifecycle Controller Integration for System Center Virtual Machine Manager
Dell Lifecycle Controller Integration (DLCI) for Microsoft System Center Virtual Machine Manager helps automate and simplify hardware configuration as well as deployment of operating systems (OS) running on Dell PowerEdge servers. DLCI for SCVMM helps reduce the number of operational procedures and time required in preparing for one-to-many OS deployments. DLCI for SCVMM offers agent-free, out-of-band hardware configuration, patching, deployment and reapply the previous stored system settings through the System Center Virtual Machine Manager console leveraging Dell’s embedded server management technology, iDRAC with Lifecycle Controller.	Figure 14 : Dell Life cycle controller



More info at: Dell Lifecycle Controller Integration for System Center Virtual Machine Manager Back to top Dell Server PRO Management Pack with PRO-Tips The Dell Server Performance and Resource Optimization Management Pack (PRO Pack) enables System Center Operations Manager and System Center Virtual Machine Manager to monitor Dell systems, and take remedial action when an inefficient system is identified. This enables to proactively manage virtual environments and ensure high availability of your Dell Servers. More info at: Dell Server PRO Management Pack with PRO-Tips Back to top Nagios Nagios Core serves as the basic event scheduler, event processor, and alert manager for elements that are monitored. It features several APIs that are used to extend its capabilities to perform additional tasks, is implemented as a daemon written in C for performance reasons, & is designed to run natively on Linux/nix systems. Dell OpenManage Plug-in for Nagios Core*
Dell OpenManage Plug-in for Nagios Core provides a proactive approach to data center management that delivers features for monitoring 12th and later generations of Dell PowerEdge servers through an agent-free method using integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller technology, Dell chassis and Dell storage devices in the Nagios Core console.	Figure 15 : Plug in
With this plug-in, customers have comprehensive hardware-level visibility of Dell PowerEdge servers, Dell chassis, and Dell storage including overall and component-level health monitoring for quicker fault detection and resolution. More info at: OpenManage Plug-in for Nagios Core Back to top Dell OpenManage Plug-in for Nagios XI
Dell OpenManage Plug-in for Nagios XI provides a proactive approach to data center management that delivers features for monitoring 12th and later generations of Dell PowerEdge servers through an agent-free method using integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller technology, Dell chassis and Dell storage devices in the Nagios XI console. With this plug-in, customers have comprehensive hardware-level visibility of Dell PowerEdge servers, Dell chassis, and Dell storage including overall and component-level health monitoring for quicker fault detection and resolution. More info at: OpenManage Plug-in for Nagios XI Back to top OpenManage Ansible Modules Dell EMC OpenManage Ansible Modules allow data center and IT administrators to use Red Hat Ansible to automate and orchestrate the provisioning, configuration, deployment, and update of PowerEdge Servers by using the management automation capabilities in-built into the iDRAC. Ansible is an automation tool that can configure systems, deploy software, and perform more advanced IT tasks such as continuous deployments or zero downtime rolling updates. With OpenManage Ansible Modules for PowerEdge servers, data center and IT administrators can rapidly deploy their infrastructure, change server configurations, and manage configuration drift against a known baseline. More info at: OpenManage Ansible Modules	Figure 16 : Plug in XI



IBM Tivoli Tivoli Systems is an IBM-owned company that develops software that allows a business to manage its computing environment. OpenManage Connection for IBM Tivoli Netcool/OMNIbus
Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows Dell devices to send and receive alerts to and from the IBM Tivoli Netcool/OMNIbus server. It also supports one-to-one element management console launch following Dell device alerts and Dell Tools launch from the OMNIbus console in order to perform troubleshooting, configuration and management activities.	Figure 17 : IBM Tivoli Netcool
Dell OpenManage Connection for IBM Tivoli Network Manager (ITNM) IP Edition provides end-to-end monitoring capability for Dell Original Equipment Manufacturing (OEM) Servers, Dell Datacenter Scalable Solutions (DSS), Dell PowerEdge servers, chassis, workstations, storage arrays and network switches.	Figure 18 : IP manage
You can monitor the Dell infrastructure from the ITNM IP Edition console, which is a single point of management for the complete hardware environment in your data center. It also supports console launch of Dell devices and other Dell tools to perform troubleshooting, configuration, and management activities. More info at: Dell OpenManage Connection for IBM Tivoli Network Manager IP Edition Back to top HP Operations Manager HP Operations Manager is a System monitoring package manufactured by Hewlett-Packard (HP). It operates in 'agent-push' mode, which means that a software agent component installed on the monitored hosts sends selected alerts to a centralized Management Server. OpenManage Connection for HP Operations Manager
Dell Smart Plug-in for HP Operations Manager enables the datacenter customers to monitor Dell devices in environments managed by HP Operations Manager console. Dell Smart Plug-in protects an IT organization’s existing investment in HP Operations Manager console and helps ease the integration and management of Dell devices. More info at: Dell OpenManage Connection for HP Operations Manager Back to top	Figure 19 : HP operation manager
Standalone tools and utilities Dell Repository Manager (DRM)
Dell Repository Manager (DRM) is an application that allows IT Administrators to easily manage system updates. Dell Repository Manager provides a searchable interface used to create custom software collections known as bundles and repositories of Dell Update Packages (DUPs). DRM integrates with Dell EMC consoles such as OpenManage Essentials, SCVMM, OMIVV, CMC as well as iDRAC to automate the creation of custom repositories with just the relevant updates. DRM also allows for the manual creation of repositories.	Figure 20 : DRM
These bundles and repositories allow for the deployment of multiple firmware updates at once. DRM can build deployment packages that can be used by Dell EMC consoles, as well as tools such as Scripted Deployment Packs, Bootable ISO and Custom Server Update Utility. A Dell Update Package (DUP) is a self-contained executable in a standard package format that updates a software element on a Dell server such as the BIOS, a device driver, firmware, and other similar software updates. Additionally, Dell Repository Manager makes it easier to locate specific updates for a particular platform, which saves time. DRM also can schedule a search for new updates and notify the customer when a newer update is available and refresh the Repository with the new update (this is configurable). No longer do our customers need to either search Dell Support or run a comparison to find learn when new updates are available. More info at: Dell Repository Manager (DRM) Back to top OpenManage Server Administrator (OMSA)
OpenManage Server Administrator (OMSA) is a software agent that provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Customers currently using OMSA should consider the iDRAC Service Module (iSM) and iDRAC for a more comprehensive management solution.	Figure 21 : OMSA
Currently the OMSA agent can be installed on 32 and 64 bit versions of Windows Server, Red Hat Linux as well as Novell SUSE Linux and ESXi. More info at: OpenManage Server Administrator (OMSA) Back to top iDRAC Service Module (iSM) The Integrated Dell Remote Access Controller (iDRAC) Service Module is a lightweight optional software application that can be installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can configure the features on the supported operating system depending on the features to be installed and the unique integration needs in your environment. The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard interfaces. More info at: iDRAC Service Module (iSM) Back to top RACADM (CLI) The RACADM (Remote Access Controller Admin) utility is a command line tool that allows for remote or local management of Dell EMC PowerEdge Servers via the iDRAC. RACADM provides similar functionality to the iDRAC Graphical User Interface (GUI). The Chassis Management Controller (CMC) can also be managed remotely with RACADM. Back to top Dell System Update (DSU) Dell System Update is an application designed to facilitate the application of updates on Dell EMC PowerEdge systems. DSU is a lightweight utility that provides an enhanced scripted update process for Dell EMC’s Linux customers. DSU includes an Inventory Collector that will inventory the target system, compare the results against a Repository or Catalog and only deploy the updates that are required. DSU also provides advanced scripting capabilities to customize the updates that are deployed. DSU can be pointed at the Dell Linux Repository for gathering the updates to deploy or at a custom catalog built with Dell Repository Manager for those customers that want to have a tightly controlled baseline of Firmware levels for their systems. DSU introduced the ability to build a Bootable DSU that provides the advantages of the advanced scripting capability along with an innovative approach to gathering the updates for deployment. Bootable DSU can be built as a self-contained Bootable ISO that includes a Linux Kernel, DSU, Inventory Collector and the physical update files. But an innovative approach is also available that allows the creation of a Bootable DSU that points to a remote location for the update files. The advantage of this unique approach is that the Bootable DSU portion only needs to be built once, and when you want to change the updates to apply you just change the contents of the remote location. The following are key advantages for Dell System Update Provide the ability to deploy/apply updates Provide Consistent interface across operating systems, repositories and systems Provide the ability to detect the applicable updates and ability to choose the updates for deployment More info at: Dell System Update (DSU) Back to top