Article Number: 000152980
This article provides information on how to contact Dell via Twitter for Technical Support requests
Twitter is an online social networking and micro blogging service that enables users to send and read "Tweets".
"Tweets" are in the form of text messages and are limited to 140 characters. Registered users can read and post tweets but unregistered users can only read posts.
Users access Twitter through a browser on the Twitter website, via SMS text messaging, or by using a Smartphone App.
For Further reading see:
How To create an account:
Once you have signed up to Twitter, you will want to start "Tweeting", either through a browser on the Twitter website, via SMS text messaging, or by using a Smartphone App.
For information on how to get started, here are some useful links with all the info you need:
To Log your Dell Support Request, you can now send Tweets to various Dell technical departments:
@DellCares - For Home and Small Business Support
@DellCaresPRO - For Business and Enterprise Support
@AlienwareTech - For Alienware Support
On your PC browser, to send a Tweet, click the Tweet to button.
Fill in the box with your issue or question. See the example below. If your question requires us to gather more information from you we will contact you via DM (Direct Message).
A Dell representative will either respond to the Tweet, or contact you directly via DM if you are already a Follower.
As long as you continue to follow us, if you have any issues in the future you will then have the choice to either send a DM with your issue, or again contact us via the Twitter feed.
If you are unable to contact Dell via Twitter click on the button below for further assistance
Desktops & All-in-Ones, Electronics & Accessories, Printers & Accessories, Projectors & Accessories, Chromebook, Alienware, Inspiron, Latitude, Vostro, XPS, Servers, Tablets, Fixed Workstations
21 Feb 2021