Avamar: Administrator UI pages display garbled text

Summary: After an upgrade to Windows 10 version 1709, the Avamar Administrator shows garbled, unreadable text due to ClearType being enabled.

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Symptoms

After upgrading to Windows 10 version 1709, the Avamar Administrator shows garbled, unreadable text.

Screenshot showing Avamar UI with garbled text

Cause

The issue is "ClearType", which is enabled by default in Windows 10 version 1709. 
(Other elements required to re-create this issue are currently unknown.)

Resolution

The workaround is to disable Cleartype:

1. From the Windows Start menu, type "ClearType" and select "Adjust ClearType text"

 
Windows Start Menu, Adjust ClearType
 
 

2. Clear "Turn on ClearType".

 
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3. Adjust settings on all connected monitors and click "Finish".

4. Restart Avamar AdminiAvarstrator UI.

Note: Sometimes a Windows restart is required to bring the changes into effect.

Affected Products

Avamar

Products

Avamar, Avamar Server
Article Properties
Article Number: 000167910
Article Type: Solution
Last Modified: 24 May 2026
Version:  7
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