PowerFlex: 유지 보수 모드를 종료할 수 없음

Summary: PowerFlex가 EXIT_MAINTENANCE_IN_PROGRESS에서 멈춤.

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Symptoms

서로 다른 SDS에서 두 개의 디스크가 동시에 손실되어 데이터 장애가 발생했습니다. 유지 보수 모드를 종료하려는 여러 번의 시도가 실패합니다.

server@node-2-2 ~ $ scli --clear_sds_device_error --sds_ip 1X.2X.1X.1 --device_id 2c2zz93a01f30000 --clear_all
Successfully cleared all SDS with IP 1X.2X.1X.1 (port 7072) devices

server@node-2-2 ~ $ scli --query_all_sds | grep 1X.1X.1X.1
SDS ID: ce87bbdc000001cd Name: sds1X.1X.1X.1 State: Connected, Joined IP: 1X.1X.1X.1 Port: 7072 EXIT_MAINTENANCE_IN_PROGRESS Version: 2.0.5014

server@node-2-2 ~ $ scli --exit_maintenance_mode --sds_ip 1X.1X.1X.1 --protection_domain_name PD3 --force_failed_device_id 2c2zz92401cb0000
Exit Maintenance Mode Results:
SDS sds1X.9.1X.1: The specified SDS is in a process of exiting maintenance-mode.

server@node-2-2 ~ $ scli --exit_maintenance_mode --sds_ip 1X.1X.1X.1 --protection_domain_name PD3 --force_failed_sds
Exit Maintenance Mode Results:
SDS sds10.11.10.1: The specified SDS is in a process of exiting maintenance-mode.
Error: MDM failed command. Status: The specified SDS is in a process of exiting maintenance-mode.

보시다시피 scli --query_all, 아시다시피 우리는 그렇습니다.

SDS Summary:
    Total 276 SDS Nodes
    276 SDS nodes have membership state 'Joined'
    276 SDS nodes have connection state 'Connected'
    1 SDS nodes have maintenance state 'Exiting-Maintenance-Mode'
    469.6 TB (480836 GB) total capacity
    357.5 TB (366093 GB) unused capacity
    0 Bytes snapshots capacity
    45.1 TB (46192 GB) in-use capacity
    0 Bytes thin capacity
    45.1 TB (46168 GB) protected capacity
    24.0 GB (24571 MB) failed capacity
    0 Bytes degraded-failed capacity
    0 Bytes degraded-healthy capacity
    3.5 TB (3556 GB) unreachable-unused capacity

 

Cause

용량에 장애가 발생한 동안에는 데이터를 보호하기 위해 시스템에서 유지 보수 모드를 종료할 수 없습니다.

Resolution

사용자는 장애가 발생한 용량을 해결하고, 장애가 발생한 HW를 교체하고, 재구축을 허용해야 합니다. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000171816
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  4
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