Article Number: 000177654
Alienware Command Center Closes Randomly
Summary: Alienware Command Center suddenly closes when going to the AlienFX tab and selecting the keyboard from the devices.
Article Content
Symptoms
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Description | The issue is observed on systems with Alienware Command Center version 5.2.63.0 or earlier. |
Affected Systems:
| All Alienware systems supporting RGB per-key Alien FX lighting | |||||||
Solution
Updating the Alienware Command Center application to the latest version helps to resolve this issue.
- Browse to the Dell Drivers & downloads website.
- Enter the Service Tag of your computer and click Search, or click Browse all products and select your computer from the catalog.
- Select the Operating System.
- Under Category, select Application.
- Locate the latest Alienware Command Center.
- Click Download and save the file to your computer.
- Open File Explorer and browse to the location where the downloaded file is saved.
- Double-click the Alienware Command Center setup file and follow the on-screen instructions to complete the installation process.
Cause
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Resolution
Out of warranty? No problem click here, enter your Service Tag and view our offers.
Currently, offers are only available for US, Canada, UK, and France PC Customers. Server and Storage not applicable.
Article Properties
Affected Product
Alienware m15 R2, Alienware m17 R2
Last Published Date
21 Feb 2021
Version
4
Article Type
Solution