Article Number: 000179511
This article helps to resolve issues with a computer running Windows XP becoming nonresponsive after the user has logged in.
This article is for Microsoft Windows XP. Click below to change the operating system if you do not have XP.
To reset the password in Windows XP, refer to Microsoft Knowledge Base article, "How to log on to your Windows XP-based computer if you forget your password or if your password expires"
If you have lost or forgotten your password, and the Administrator account password is not available, reinstalling the operating system is the only recourse. For information on reinstalling Windows, refer to Microsoft Knowledge Base Article, How To Restore or Reinstall Microsoft Windows on a Dell Computer
21 Feb 2021