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Resolving Password Problems in Windows XP

Summary: Advice to help resolve password problems in Windows XP

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 This article helps to resolve issues with a computer running Windows XP becoming nonresponsive after the user has logged in.

Microsoft announced that on April 8th 2014 they ended support for Windows XP. Technical support and automatic updates finished on this date, and updates for Microsoft Security Essentials for Windows XP ceased as well. To align with this change, Dell also ended assisted technical support for Windows XP; however, Dell will continue to provide drivers for systems that shipped with Windows XP, as well as technical content on Dell Support

 This article is for Microsoft Windows XP.  Click below to change the operating system if you do not have XP.


Resetting a Password in Windows XP

To reset the password in Windows XP, refer to Microsoft Knowledge Base article, "How to log on to your Windows XP-based computer if you forget your password or if your password expires"

If the Administrator Password Is not Available

If you have lost or forgotten your password, and the Administrator account password is not available, reinstalling the operating system is the only recourse. For information on reinstalling Windows, refer to Microsoft Knowledge Base Article, How To Restore or Reinstall Microsoft Windows on a Dell Computer

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Last Published Date

21 Feb 2021



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