What are the SupportAssist ePSA, ePSA and PSA diagnostics?

Summary: Dell has a suite of self-diagnostics that is built into Notebooks, Desktops, Servers, and Windows-based Tablets.

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What are the SupportAssist ePSA, ePSA and PSA diagnostics?

Dell has a suite of self-diagnostics that is built into Notebooks, Desktops, Servers, and Windows-based Tablets. These are called the Dell SupportAssist Enhanced Pre-Boot System Assessment (SupportAssist ePSA), Dell Enhanced Pre-Boot System Assessment (ePSA), or Dell Pre-Boot System Assessment (PSA) Diagnostics.
When you cannot boot your computer, you should try to run the self-diagnostics first. Any error codes that are provided by these tests can go a long way toward troubleshooting your issue.

Cause
Resolution
Note: The error code the self-diagnostics tool provides, is formatted as four numbers (1000 or 2000), and then another set of four numbers.
When you have another code, either:

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Last Published Date

21 Feb 2021

Version

4

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Solution

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