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Article Number: 000181877


Industry Standard Compatibility with Dell USB Type-C and Thunderbolt Docks (WD19, WD19S, WD19TB & WD19TBS docking stations).

Summary: Industry Standard Compatibility with Dell Commercial Docks:

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Article Content


Symptoms

Dell USB Type-C and Thunderbolt Docks are compatible with notebooks from other manufacturers such as HP and Lenovo which support industry standards for USB-C docking and Thunderbolt docking respectively. When compared with Dell commercial notebooks, there are functional limitations when these docks are connected to non-Dell notebooks. These limitations are outlined in table 1 below.

Functionality Dell Commercial Notebooks Apple USB-C Host Other Windows Notebooks (Dell and Non-Dell)
Multi-Stream Transport (MST) support for monitors "Extended Desktops" mode Yes No (Workaround Required*) Yes
Dock power button emulates system power button Yes No No
Power Delivery to connected system Up to 130 Watts Up to 90 Watts Up to 90 Watts
Audio through 3.5mm headset jack** Yes No Yes
MAC address pass-through​ Yes No No
Wake on Dock​ Yes No No
Wake on LAN​ Yes No No
Firmware update via system native OS (Firmware Update Utility)​ Yes No (Must be connected to a Windows OS system) Yes

*Refer to the Dell Thunderbolt Dock (WD19TB) and Apple USB-C Hosts article Dual Monitor Setup section below for more information on dual monitor connections through WD19TB & WD19TBS. Dual external monitor support is not available on MacBooks with M1 chip due to a limitation of the M1 chip.

**WD19S & WD19TBS docks are not equipped with 3.5mm jacks

Cause

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Resolution

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Article Properties


Product

Dell Dock WD19

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution