Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Windows 7 - Extended Security Updates (ESU)

Summary: This article gives you information about Windows 7 Extended Security Updates (ESU). It also includes instructions on how to install and activate the ESU Product Key or MultipleSee more

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Instructions

ApplicationApplication Information

Operating System

Windows 7

Description

Windows 7 is the Eleventh version of Microsoft Windows operating system (operating system) as the successor to Windows Vista. Dell offers Windows 7 Professional and Windows 7 Enterprise that is sold to companies through volume licensing.

Support Contacts

To talk to one of our phone experts, call this phone number: 888 927 4010

For email, send your message to salessupport@office365.dell.com

 

We are available to help you with Microsoft 365 software in English 24x7 by phone, email, or chat. For technical support on your Dell hardware, go to Dell.com.

For email, send your message to cloudsoftwarehelp@dell.com

To talk to one of our phone experts locate the number of the country, you are calling from in the list below:

Australia

1 800 973 577

Canada

833 673 6196

Denmark

80 81 03 87

Finland

80 030 25 95

India

000 80 0050 4259

Ireland

1 800 806 994

Japan

0120 912 738

Malaysia

1 8 0088 7593

Netherlands

0 800 0200927

New Zealand

50 856 5553

Norway

80 03 14 36

Singapore

1 80 0670 9532

Sweden

20 160 4339

United Kingdom

8 000 288 7722

United States

833 221 0713

 

The following countries with specific language support have designated hours of operation. English support is available outside of business hours.

Monday to Friday 9:00 am to 5:00 pm CEST

France

8 05 54 30 42

Germany

80 0200 8175

Spain

900 031 046

 

Click here to go to Dell Support Portal of France.

Click here to go to Dell Support Portal of Japan.

We are available to help you with Microsoft 365 software in English 24x7 by phone, email, or chat. For technical support on your Dell hardware, go to Dell.com.

In the US, navigate to the Dell Technical Support Portal to start chat, email or phone Microsoft 365 support.

To talk to one of our phone experts abroad, locate the number of the country you are calling from in the list below:

Australia

1 800 662 965

Canada

877 371 8557

Denmark

80 82 05 55

Finland

80 014 57 61

India

80 0919 0724

Ireland

1 800 816 555

Japan

0 12 091 2738

Malaysia

1 8 0081 9156

Netherlands

800 2911001

New Zealand

0 80 000 1993

Norway

80 02 52 49

Singapore

80 0616 3279

Sweden

02 088 1570

United Kingdom

0 800 098 8838

United States

888 649 4090

 

The following countries with specific language support have designated hours of operation. English support is available outside of business hours.

Monday to Friday 9:00 am to 5:00 pm CEST

France

8 05 08 87 92

Germany

80 0724 4867

Spain

900 839 063

 

Click here to go to Dell Support Portal of France.

Click here to go to Dell Support Portal of Japan.

 

InquiryInquiry Resolution

General Information

  1. End of Support Date
  2. ESU Program Overview
  3. Services Offered for ESU Program
  4. Installation Prerequisites

How To

  1. How to get the ESU Product Key?
  2. How to install the ESU Product Key?
  3. How to activate the ESU Product Key?

 

GeneralGeneral Information

Win7 ESU

Windows 7 will reach end of support on January 14, 2020. However, you can purchase ESU for up to three years to receive security updates.

The ESU program provides access to important security patches for Windows 7. These updates provide several stability, performance, and security improvements to the operating system.

Here are the services that are offered for ESU program:

Win7 ESU

Installation prerequisites:

  1. Install the following SHA-2 code signing support update and servicing stack update (SSU) or later SSU:
    1. Windows 7 SP1 and Windows Server 2008 R2 SP1:
      • And
    2. Windows Server 2008 SP2:
      • And
  1. Install the following SSU and monthly rollup:
    1. Windows 7 SP1 and Windows Server 2008 R2 SP1:
      • And
    2. Windows Server 2008 SP2:
      • And
  1. Once activated, continue to use your current update and servicing strategy to deploy ESU through Windows Update, Windows Server Update Services (WSUS), Microsoft Update Catalog, or whichever patch management solution you prefer.

 

How ToHow To

  1. How to get the ESU Product Key?
    1. Go to Microsoft Online Portal.
    2. Log in using your Administrator account.
    3. Click the Window tile icon on the upper left corner of the page.
    4. Go to Billing.
    5. Click Products and Services.
      • Win7 ESU
    6. Copy the key.

 

  1. How to install ESU Product Key?
    1. Open a command prompt.
    2. Type slmgr /ipk [ESU key] then press Enter.
    3. If the product key is installed successfully, you will see a message similar to the following:
      • Win7 ESU
    4. Next, find the ESU Activation ID.
    5. In the command prompt, type slmgr /dlv then press Enter.
    6. Note the Activation ID as you will need it in the next step.
      • Win7 ESU

  1. How to activate the ESU Product Key?
    1. Open a command prompt.
    2. Type slmgr /ato [ESU Activation Id] then press Enter.
      • Win7 ESU
  • Once the ESU product key is activated, verify the status at any time by following these steps:
    1. Open a command prompt.
    2. Type slmgr /dlv then press Enter.
    3. Verify the licensed status. It must show as Licensed for the corresponding ESU program.
      • Win7 ESU

 

Recommendation: Use a management tool such as System Center Configuration Manager to send the slmgr scripts to your enterprise devices.

To install and activate ESU for machines that are not connected to the Internet, you must follow these steps:

  1. Download and install the Volume Activation Management Tool (VAMT).
  2. Download the VAMT – ESU configuration file and update your VAMT configuration file.
  3. Configure the client device’s firewall for VAMT.
  4. Add the ESU Product Key to VAMT.

For computers that will not connect to the Internet for activation, you can use the VAMT to perform proxy activation. However the October 15, 2019 (Preview of Monthly Rollup) must be installed first.

If you use the VAMT for activation, the tool has the ability to pick up the activation ID as shown below:

Win7 ESU

Reminders:

  1. Windows 7 requires separate activation key for ESU program. There should be 1 ESU Product Key/Multiple Activation Key (MAK) per year and the price will differ as you continue.
  2. For ESU purchased from Volume licensing (VL), follow these steps to contact VL support if installation or activation fails.
    1. Go to Microsoft Volume Licensing Service Center.
    2. Select your country or region from the drop-down menu.
      • Win7 ESU
    3. See the Support Center Contact Info at the right part of the page.
      • Win7 ESU
  3. The SKU are:
    1. Windows 7 Extended Security Updates 2020
    2. Windows 7 Extended Security Updates 2021
    3. Windows 7 Extended Security Updates 2022
    • Since the SKU is different, the renewal process is not automatic.
  4. You cannot buy 2021 or 2022 without buying the updates from the previous years.
  5. Technical Support is not included.

You may also read or watch the related topics for reference:

 

OtherOther Resources Available

Extra training and support resources are available at:

 


Article Properties


Affected Product

Microsoft 365 from Dell

Product

Microsoft 365 from Dell

Last Published Date

09 Dec 2021

Version

6

Article Type

How To