NVE 设备升级因“软件包元数据检索失败”而拒绝该软件包

Summary: NetWorker Installation Manager 的“Repository”选项卡显示软件包已被拒绝，因为它无法检索软件包元数据。

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Symptoms

NetWorker 解决方案采用 NetWorker 虚拟版 (NVE) 设备进行配置。正在使用 NetWorker Installation Manager 升级 NVE 一体机 NveUpgrade-##.#.#-###.avp 包。NetWorker Installation Manager 的“Repository”选项卡显示软件包已被拒绝，因为它无法检索软件包元数据。
 
拒绝错误屏幕

而 /usr/local/avamar/var/avi/server_log/avinstaller.log.0 显示：
  
...
INFO: extract package metadata: NveUpgrade-##.#.#-##.avp
Month Day, Year HH:MM:SS com.avamar.avinstaller.repo.PackageHandler createTempLocation
INFO: creating temp folder for package: NveUpgrade-##.#.#-##.avp at: /data01/avamar/repo/temp/NveUpgrade-##.#.#-##.avp_1619715642204
Month Day, Year HH:MM:SS com.avamar.avinstaller.repo.PackageHandler callUntarCommand
INFO: Extracting original file from package: /data01/avamar/repo/packages/NveUpgrade-##.#.#-##.avp
Month Day, Year HH:MM:SS com.avamar.avinstaller.db.DBPkgRepoMonitor updatePkgRepoMonitorState
INFO: Package: NveUpgrade-##.#.#-##.avp has been updated (state) in the pkgrepomonitor table
Month Day, Year HH:MM:SS com.avamar.avinstaller.security.GPGSign callGPGCommand
SEVERE: Command: gpg --output /data01/avamar/repo/temp/NveUpgrade-##.#.#-##.avp_1619715642204/NveUpgrade-##.#.#-##.avp /data01/avamar/repo/packages/NveUpgrade-##.#.#-##.avp returned: gpg: error creating `/data01/avamar/repo/temp/NveUpgrade-##.#.#-##.avp_1619715642204/NveUpgrade-##.#.#-##.avp': No such file or directory
gpg: handle plaintext failed: No such file or directory
Month Day, Year HH:MM:SS com.avamar.avinstaller.security.GPGSign callGPGCommand
INFO: Command: gpg --output /data01/avamar/repo/temp/NveUpgrade-##.#.#-##.avp_1619715642204/NveUpgrade-##.#.#-##.avp /data01/avamar/repo/packages/NveUpgrade-##.#.#-##.avp failed with exit code 2
Month Day, Year HH:MM:SS com.avamar.avinstaller.security.GPGSign callGPGCommand
INFO: GPG command took: 6475 ms
Month Day, Year HH:MM:SS com.avamar.avinstaller.repo.PackageHandler extractPkgMetaData
WARNING: Extraction of pkgdef.xml failed for package: NveUpgrade-##.#.#-##.avp
Month Day, Year HH:MM:SS com.avamar.avinstaller.repo.PackageHandler deleteTempLocation
INFO: Deleting temp folder: /data01/avamar/repo/temp/NveUpgrade-##.#.#-##.avp_1619715642204 for temp location: NveUpgrade-##.#.#-##.avp_1619715642204
...
Month Day, Year HH:MM:SS com.avamar.avinstaller.repo.PackageManager handleUnknownPackage
WARNING: PACKAGE REJECTED. REASON: Can not get pkgdef.xml from package: NveUpgrade-##.#.#-##.avp
...

Cause

NVE 升级使用 GnuPrivacy Guard (GPG) 实用程序，在工作流期间安全地加密元数据文件。GPG 输出显示它无法将临时输出文件写入文件系统，因为 /data01/avamar/repo/temp/ directory 已在 NVE 上删除。

Resolution

重新创建 /data01/avamar/repo/temp/ 目录，并确保为其分配适当的权限 (drwxr-xr-x)。重新创建目录后，上传 NveUpgrade-##.#.#-##.avp 包到 /data01/avamar/repo/packages 目录中，验证 NetWorker Installation Manager 是否接受软件包。
 

admin@MY_NVE:~/>: ls -l /data01/avamar/repo
total 12
drwxr-xr-x 2 admin admin 4096 Oct 25  2018 downloads
drwxr-xr-x 2 admin admin 4096 May 24 13:24 help
drwxr-xr-x 2 admin admin 4096 May 27 12:37 packages
admin@MY_NVE:~/>: mkdir /data01/avamar/repo/temp
admin@MY_NVE:~/>: chmod 755 /data01/avamar/repo/temp
admin@MY_NVE:~/>: ls -l /data01/avamar/repo
total 16
drwxr-xr-x 2 admin admin 4096 Oct 25  2018 downloads
drwxr-xr-x 2 admin admin 4096 May 24 13:24 help
drwxr-xr-x 2 admin admin 4096 May 27 12:37 packages
drwxr-xr-x 2 admin admin 4096 May 28 13:57 temp
admin@MY_NVE:~/>:
Article Properties
Article Number: 000187628
Article Type: Solution
Last Modified: 18 Nov 2025
Version:  4
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