VxRail: Vxrm Health-check Fails for Test 'dockr_ver'

Summary: The dockr_ver health check found that running docker images are not up to date with expected versions or missing.

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Symptoms

Test 'dockr_ver' is one of a series of health-checks that are run from VxRail Manager or VxVerify, before an upgrade.
 

Test Result
Result code
    Result Interpretation
Pass
0
 Expected containers are present and on the expected version.
Warning
1
 This test has no warning response.
Failure 2 Docker image versions are not up to date.
Missing an expected docker image
Critical 3
Unable to check docker images for versions or presence.

Cause

Some Docker images were found that were not running on expected versions.

This can happen during upgrades when running out of space or images failed to upgrade.

VxVerify reports: dockr_ver: Docker image versions are not up to date.

vxv.log file reports what docker images have a version mismatch:

2021-07-21 11:03:15,497 - INFO Testing Validation of running Docker images versions
2021-07-21 11:03:15,546 - ERROR Found docker image infra/tracing with version:1.3.9 expected:1.4.4
2021-07-21 11:03:15,668 - INFO Docker image versions are not up to date


VxVerify reports: dockr_ver: Missing an expected docker image

vxv.log file reports what docker image is missing: 

2021-07-29 10:50:41,060 - INFO Testing Validation of running Docker images versions
2021-07-29 10:50:41,062 - ERROR Docker image infra/tracing:1.3.9 is not found/running
2021-07-29 10:50:41,063 - INFO Missing an expected docker image

Resolution

Contact Dell Support on Failure or Critical test result of dockr_ver.

If VxVerify reports: dockr_ver: Failed getting running docker images or dockr_ver: Failed docker validation, missing validation files, contact Dell Support and quote article 189813 and provide a VxVerify log .zip bundle.

Additional Information

If the VxVerify script itself fails or returns a result code 3 (critical), see article 66460: VxRail: Troubleshooting when VxVerify reports an error. (Log in as a registered Dell Support user may be required to view this article.)

Affected Products

VxRail, VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000189813
Article Type: Solution
Last Modified: 11 May 2026
Version:  11
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