VxRail: Enabling vSphere Lifecycle Manager Validation Fails Due to Invalid Depot

Summary: Enabling vSphere Lifecycle Manager (vLCM) validation fails if a depot is invalid.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Error messages observed:

Failed task sync depot. The format of metadata in None is invalid. This may caused by network issue, suggest try again.

The VxRail cluster is not ready for vSphere Lifecycle Manager enablement. Complete the recommended actions before enabling vLCM.


Screenshot of vLCM error 

Cause

When enabling vLCM or proceeding vLCM upgrade, it must sync all depots. If a depot is invalid and cannot be connected, metadata of this depot cannot be retrieved.

Resolution

Disable invalid vLCM depot.

  1. Log in to vCenter with administrator credentials.
  2. Open Menu > Lifecycle Manager > Settings > Patch Setup
        Check all Download Source, if the Connectivity Status is Not Connected, choose this item then Click DISABLE.
  3. Continue to perform the Enable vLCM or vLCM upgrade operation.

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000190930
Article Type: Solution
Last Modified: 20 Nov 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.