Avamar: How to Enable, Reset, Unlock, or Create Avamar Browse Admin Isilon Account

Summary: The following steps show how to enable, reset, or unlock the Avamar browse admin user password on Isilon.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

  1. Verify that the Avamar browse admin user exists in Isilon. Default is av-browse-admin:
Command: isi auth users list

Sample output:

REDACTED_CLUSTER-1# isi auth users list
Name
---------------
Guest
av-browse-admin
root
admin
compadmin
remotesupport
ftp
insightiq
www
_ypldap
_lldpd
nobody
git_daemon
isdmgmt
---------------
Total: 14

If the av-browse-admin user does not exist, contact Dell Support referencing this KB. 

  1. Verify that the Avamar browse admin user password is not expired and that the user is enabled. The example below shows that the account is locked, password expired, and password expiration policy is enabled.
Command: isi auth users view av-browse-admin

Sample output:

REDACTED_CLUSTER-1# isi auth users view av-browse-admin
                    Name: av-browse-admin
                      DN: CN=av-browse-admin,CN=Users,DC=REDACTED_CLUSTER
              DNS Domain: -
                  Domain: REDACTED_CLUSTER
                Provider: lsa-local-provider:System
        Sam Account Name: av-browse-admin
                     UID: 2002
                     SID: S-1-5-21-3744938979-1766378528-3033421752-1002
                 Enabled: Yes
                 Expired: Yes
                  Expiry: -
                  Locked: No
                   Email: -
                   GECOS: -
           Generated GID: No
           Generated UID: No
           Generated UPN: Yes
           Primary Group
                          ID: GID:1800
                        Name: Isilon Users
          Home Directory: /ifs/home/av-browse-admin
        Max Password Age: 4W
        Password Expired: Yes
         Password Expiry: 2021-09-07T03:32:50
       Password Last Set: 2021-08-02T08:25:30
        Password Expires: Yes
                   Shell: /bin/zsh
                     UPN: av-browse-admin@REDACTED_CLUSTER
User Can Change Password: Yes
  1. Enable the browse admin user if it is locked or disabled by running:
Command: isi auth users modify av-browse-admin --enabled true

Sample output:

REDACTED_CLUSTER-1# isi auth users modify av-browse-admin --enabled true
  1. Reset the Avamar browse admin user password by running:
Command: isi auth users modify av-browse-admin --set-password

Sample output:

REDACTED_CLUSTER-1# isi auth users modify av-browse-admin --set-password
password:
confirm:
  1. Set Avamar browse admin password to never expire by running:
Note: VERIFY WITH CUSTOMER WHAT THEIR IT SECURITY PASSWORD POLICY IS BEFORE APPLYING THIS CHANGE!

With customer's approval, run: 
Command: isi auth users modify av-browse-admin --password-expires=no
  1. Verify that the settings were successfully applied by running:
Command: isi auth users view av-browse-admin

Sample output:

REDACTED_CLUSTER-1# isi auth users view av-browse-admin
                    Name: av-browse-admin
                      DN: CN=av-browse-admin,CN=Users,DC=REDACTED_CLUSTER
              DNS Domain: -
                  Domain: REDACTED_CLUSTER
                Provider: lsa-local-provider:System
        Sam Account Name: av-browse-admin
                     UID: 2002
                     SID: S-1-5-21-3744938979-1766378528-3033421752-1002
                 Enabled: Yes
                 Expired: No
                  Expiry: -
                  Locked: No
                   Email: -
                   GECOS: -
           Generated GID: No
           Generated UID: No
           Generated UPN: Yes
           Primary Group
                          ID: GID:1800
                        Name: Isilon Users
          Home Directory: /ifs/home/av-browse-admin
        Max Password Age: 4W
        Password Expired: No
         Password Expiry: 2021-09-07T03:32:50
       Password Last Set: 2021-08-02T08:25:30
        Password Expires: No
                   Shell: /bin/zsh
                     UPN: av-browse-admin@REDACTED_CLUSTER
User Can Change Password: Yes
Article Properties
Article Number: 000191307
Article Type: How To
Last Modified: 03 May 2022
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.