VxBlock: How to collect vCenter Server Appliance Logs

Summary: How to collect vCenter Server Appliance Logs

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Instructions

How to Collect Logs from vCenter Appliance

1) Log into the VCSA as user root using ssh. 


2) Set the shell to bash

>shell.set --enabled true
>shell



3) Run command to collect the logs:

# vc-support -l



Logs are ouput to file: /storage/log/<VCSA Name>-<date>.tgz

shell.set --enabled true 
4) Use Win SCP to download. 
When using WinSCP, set the SFTP server to shell /usr/libexec/sftp-server 
WinSCP1.JPG

Login to VCSA as root. 
Navigate to directory log bundle was collected to.
Click  and drag to copy the file locally. 
Remember to delete the file on VCSA once copied to conserve space. 

Affected Products

Converged Infrastructure, VxBlock and Vblock Systems, VxBlock and vBlock Systems Series
Article Properties
Article Number: 000194994
Article Type: How To
Last Modified: 19 Nov 2025
Version:  2
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