PowerFlex 3.6：使用使用者 N/A 登出 MDM 失敗

Summary: 使用使用者 N/A 登出 MDM 失敗

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Symptoms

每 8 小時，MDM 會報告使用者 N/A 三次登出嘗試失敗，因為簡報伺服器的會話 ID 已過期。


MDM 追蹤記錄，顯示失敗的登出事件：

2021/11/08 06:49:27.715090 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010311]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.715093 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.715109 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010311]". Additional info: "" Severity: Warning 

2021/11/08 06:49:27.722611 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010312]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723098 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723105 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010312]". Additional info: "" Severity: Warning  

2021/11/08 06:49:27.723204 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010313]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723207 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723211 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010313

 

Cause

每 8 小時，演示伺服器會從 MDM 中註銷，然後重新登錄以獲取新的會話 ID。登出時會失敗，因為工作階段會在 8 小時後過期，現在無效。簡報伺服器錯誤地仍在嘗試使用無效的工作階段 ID。

 

Resolution

 可以安全地忽略這些事件。

受影響的版本

3.6.x

已修正問題的版本

TBD

Affected Products

PowerFlex Software, VxFlex Product Family, Ready Node Series
Article Properties
Article Number: 000195528
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  5
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