PowerFlex 3.6: 사용자 N/A로 MDM에 로그아웃 실패

Summary: 사용자 N/A로 MDM에 로그아웃 실패

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

8시간마다 MDM은 만료된 세션 ID가 있는 프레젠테이션 서버로 인해 사용자 N/A로부터 3번의 실패한 로그아웃 시도를 보고합니다.


실패한 로그아웃 이벤트를 보여주는 MDM 추적 로그:

2021/11/08 06:49:27.715090 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010311]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.715093 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.715109 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010311]". Additional info: "" Severity: Warning 

2021/11/08 06:49:27.722611 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010312]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723098 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723105 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010312]". Additional info: "" Severity: Warning  

2021/11/08 06:49:27.723204 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010313]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723207 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723211 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010313

 

Cause

프레젠테이션 서버는 8시간마다 MDM에서 로그아웃했다가 다시 로그인하여 새 세션 ID를 얻습니다. 로그아웃이 발생하면 세션이 8시간 후에 만료되어 이제 유효하지 않으므로 실패합니다. 프레젠테이션 서버가 잘못된 세션 ID를 계속 사용하려고 잘못 시도하고 있습니다.

 

Resolution

 이러한 이벤트는 무시해도 됩니다.

영향을 받는 버전

3.6.x

수정된 버전

미정

Affected Products

PowerFlex Software, VxFlex Product Family, Ready Node Series
Article Properties
Article Number: 000195528
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.