PowerFlex 3.6: Det gick inte att logga ut till MDM-enheten med användaren N/A

Summary: Det gick inte att logga ut till MDM-enheten med användaren N/A

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Symptoms

Var åttonde timme rapporterar MDM tre misslyckade utloggningsförsök från en användare: Ej tillämpligt på grund av att presentationsservern har ett sessions-ID som har upphört att gälla.


MDM-spårningsloggar som visar misslyckade utloggningshändelser:

2021/11/08 06:49:27.715090 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010311]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.715093 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.715109 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010311]". Additional info: "" Severity: Warning 

2021/11/08 06:49:27.722611 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010312]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723098 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723105 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010312]". Additional info: "" Severity: Warning  

2021/11/08 06:49:27.723204 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010313]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723207 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723211 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010313

 

Cause

Var 8:e timme loggar presentationsservern ut från MDM-enheten och loggar in igen för att hämta ett nytt sessions-ID. När utloggningen sker misslyckas den eftersom sessionen upphörde att gälla efter 8 timmar och nu är ogiltig. Presentationsservern försöker felaktigt fortfarande använda det ogiltiga sessions-ID:t.

 

Resolution

 Dessa händelser kan ignoreras på ett säkert sätt.

Versioner som påverkas

3.6.x

Åtgärdat i version

Ej fastställt

Affected Products

PowerFlex Software, VxFlex Product Family, Ready Node Series
Article Properties
Article Number: 000195528
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  5
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