PowerFlex 3.6: Disconnessioni non riuscite a MDM con l'utente N/D

Summary: Disconnessioni non riuscite a MDM con l'utente N/D

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Symptoms

Ogni 8 ore, MDM segnala tre tentativi di disconnessione non riusciti da parte di un utente N/D a causa di un ID sessione scaduto del server di presentazione.


Registri di traccia MDM che mostrano eventi di disconnessione non riusciti:

2021/11/08 06:49:27.715090 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010311]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.715093 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.715109 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010311]". Additional info: "" Severity: Warning 

2021/11/08 06:49:27.722611 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010312]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723098 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723105 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010312]". Additional info: "" Severity: Warning  

2021/11/08 06:49:27.723204 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout received, User: 'N/A'. [10010313]". Additional info: "" Severity: Info   
2021/11/08 06:49:27.723207 7fd6a9cd9db0:authSession_GetSessionFromTokenForReadOrWrite:00287: Failed to get session - isWrite: 1, sessionIndex: 0, rc: INVALID_SESSION  
2021/11/08 06:49:27.723211 7fd6a9cd9db0:mosEventLog_PostInternal:00609: New event added. Message: "Command logout was not successful. Error code: Invalid session. Please login and try again. [10010313

 

Cause

Ogni 8 ore, il server di presentazione si disconnette da MDM e si connette nuovamente per ottenere un nuovo ID sessione. Quando si verifica la disconnessione, l'operazione non riesce perché la sessione è scaduta dopo 8 ore e non è valida. Il server di presentazione sta ancora tentando erroneamente di utilizzare l'ID di sessione non valido.

 

Resolution

 Questi eventi possono essere tranquillamente ignorati.

Versioni interessate

3.6.x

Risolto nella versione

TBD

Affected Products

PowerFlex Software, VxFlex Product Family, Ready Node Series
Article Properties
Article Number: 000195528
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  5
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