Alienware QD-OLED Gaming Monitors Pixel Artifact (Pixel Structure) and Color Tint at Edges

Contrast edges (a green or magenta line) at the boundary of black and white colors are visible where the contrast between areas is larger.

(Figure 1: The image depicts an example of magenta at the boundary of white and black colors.)

(Figure 2: The image depicts an example of green at the boundary of white and black colors.)

Affected Product:

• Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF
• Alienware 32 4K QD OLED Gaming Monitor AW3225QF
• Alienware 34 Curved OLED Gaming Monitor AW3423DW
  See Dell Knowledge Base article Alienware 34 Curved OLED Monitor AW3423DW Usage and Troubleshooting Guide for other resources.
• Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF
  See Dell Knowledge Base article Washed Out Color When Using HDR with the AW3423DWF Alienware Gaming Monitor and Alienware AW3423DW/DWF Pixel Refresh Will Turn Monitor Off for other resources.

QD-OLED pixel structure fundamentally causes pixel artifacts in certain patterns. QD-OLED has a different pixel structure (Q-Stripe) compared to other LCDs (red, green, and blue vertical stripes) for higher efficiency and preventing color mixing.

(Figure 3: Image depicts an example of QD-OLED pixel structure.)

(Figure 4: The image depicts an example of LCD pixel structure.)

The display is working as designed with no plans to make changes.

As current generation QD-OLEDs do not have a way to address it, pixel artifacts are normal behavior in OLED panels. It is unlikely that pixel color tint is visible while in the gaming environment.