Alienware QD-OLED Gaming Monitors Pixel Artifact (Pixel Structure) and Color Tint at Edges

Summary: Learn what to do if an Alienware QD-OLED Gaming Monitor experiences pixel artifacts and color tint at the edge of the display.

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Symptoms

Contrast edges (a green or magenta line) at the boundary of black and white colors are visible where the contrast between areas is larger. The following image is an example of magenta at the boundary of black and white colors.
Example of magenta at the boundary of white and black colors.

The following image is an example of green at the boundary of white and black colors.
Example of green at the boundary of white and black colors.

Affected Monitors:

  • Alienware 27 280Hz QD-OLED Gaming Monitor AW2725D
  • Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF
  • Alienware 27 4K QD-OLED Gaming Monitor AW2725Q
  • Alienware 32 4K QD OLED Gaming Monitor AW3225QF
  • Alienware 34 240Hz QD-OLED Gaming Monitor AW3425DW
  • Alienware 34 Curved OLED Gaming Monitor AW3423DW
  • Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF

Cause

QD-OLED pixel structure fundamentally causes pixel artifacts in certain patterns. QD-OLED has a different pixel structure (Q-Stripe) compared to other LCDs (red, green, and blue vertical stripes) for higher efficiency and preventing color mixing.

The following image depicts an example of QD-OLED pixel structure.
Image depicts an example of QD-OLED pixel structure.

The following image depicts an example of LCD pixel structure.
Image depicts an example of LCD pixel structure.

Resolution

This is an expected behavior due to the limitation of OLED panels using the Q-Stripe pixel structure.

Affected Products

Alienware 27 280Hz QD-OLED Gaming Monitor AW2725D, Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF, Alienware 27 4K QD-OLED Gaming Monitor AW2725Q, Alienware 32 4K QD OLED Gaming Monitor AW3225QF, Alienware 34 Curved OLED Monitor AW3423DW , Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF, Alienware 34 240Hz QD-OLED Gaming Monitor AW3425DW ...
Article Properties
Article Number: 000197731
Article Type: Solution
Last Modified: 13 May 2025
Version:  13
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