NWUI se nepodařilo načíst nejnovější počty pro monitorování řídicího panelu pomocí monitoring.get.error

Summary: Webové uživatelské rozhraní NetWorker (NWUI) slouží ke správě datové zóny NetWorker. Na kartě NWUI Dashboard se zobrazuje chyba "Nepodařilo se načíst nejnovější počty pro řídicí panel. monitoring.get.error" a nezobrazuje podrobnosti (Success, Failed, Running, Pending) zásad, pracovních postupů a akcí. ...

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Symptoms

Konzole NWUI zobrazuje:

Failed to fetch latest counts for Dashboard
monitoring.get.error

Konzole NWUI

Linux: Skript /nsr/authc/logs/nwui.log zobrazuje:
Windows: Skript C:\Program Files\EMC NetWorker\nsr\authc-server\tomcat\logs\nwui.log ukazuje:

HH:MM:SS [https-jsse-nio-9090-exec-7] ERROR c.e.n.c.n.i.MonitoringApi - Error in fetching count of activities based on status from Monitoring Service. java.net.ConnectException: Connection refused: connect
HH:MM:SS [https-jsse-nio-9090-exec-3] ERROR c.e.n.c.n.i.MonitoringApi - Error in fetching count of activities based on status from Monitoring Service.

Linux: Skript /nsr/nwui/monitoring/app/logs/monitoring-app.log zobrazuje:
Windows: Skript C:\Program Files\EMC NetWorker\nwui\monitoring\app\logs\monitoring-app.log ukazuje:

YYYY-MM-DD HH:MM:SS [StartupInfoLogger] [main] INFO  com.dell.emc.nw.monitoring.NwMonitoringApplication - Started NwMonitoringApplication in 22.145 seconds (JVM running for 25.477)
YYYY-MM-DD HH:MM:SS [DirectJDKLog] [https-jsse-nio-9095-exec-6] INFO  org.apache.coyote.http11.Http11Processor - Error parsing HTTP request header
 Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Request header is too large
	at org.apache.coyote.http11.Http11InputBuffer.parseHeaders(Http11InputBuffer.java:614) ~[tomcat-embed-core-9.0.48.jar!/:?]
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:292) [tomcat-embed-core-9.0.48.jar!/:?]
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-embed-core-9.0.48.jar!/:?]
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) [tomcat-embed-core-9.0.48.jar!/:?]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1723) [tomcat-embed-core-9.0.48.jar!/:?]
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-embed-core-9.0.48.jar!/:?]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_321]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_321]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-embed-core-9.0.48.jar!/:?]
	at java.lang.Thread.run(Thread.java:750) [?:1.8.0_321]

Cause

Výchozí nastavení monitoring-app.properties pro velikost hlavičky HTTP je 8 kB. Výchozí hlavička HTTP nemusí být dostatečná k tomu, aby vyhovovala všem hlavičkám s velkým nastavením uživatele nebo skupiny služby Active Directory.

Resolution

Zvyšte nastavení velikosti hlavičky HTTP monitoring-app.properties na serveru NetWorker.

  • Zastavte "NetWorker Management Web UI Server" služba:
Linux: 
sudo systemctl stop nwui
Windows: 
net stop nwui
  • Otevřete monitoring-app.properties Soubor v textovém editoru:
Linux:  
sudo vi /nsr/nwui/monitoring/app/conf/monitoring-app.properties
Windows: 
notepad C:\Program Files\EMC NetWorker\nwui\monitoring\app\conf\monitoring-app.properties
  • Přidejte nový řádek pro server.max-http-header-size opce s hodnotou 32 KB
server.max-http-header-size=32KB
  • Uložte změny do monitoring-app.properties .
  • Spusťte "NetWorker Management Web UI Server" služba:
Linux: 
sudo systemctl start nwui
Windows: 
net start nwui
Article Properties
Article Number: 000201656
Article Type: Solution
Last Modified: 18 Nov 2025
Version:  2
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