Latitude 3340, 3440, and 3540 Video Recording Delay When Taking Videos by Using the Cheese App

Summary: The article discusses a delay in video recording when taking videos using the Cheese App on the Latitude 3340, 3440, and the 3540.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Latitude 3340
  • Latitude 3440
  • Latitude 3540

Affected Operating Systems:

  • Linux

Users experience a delay while using the pre-installed app Cheese to record video.

Steps to Reproduce:

  1. Install Ubuntu 22.04
  2. Boot to operating system
  3. Open the preinstalled app Cheese
  4. Start recording video
  5. Video recorded delay

Cause

This is a known industry issue with Ubuntu 22.04. There is an internal data error to retrieve pipewiresrc data for the preview of Cheese.

Resolution

Workaround:

Method 1:

Disable v4l2 in pipewire.

  1. Back up media-session.conf to media-session.bak using the command below:
Copy /usr/share/pipewire/media-session.d/media-session.conf to /usr/share/pipewire/media-session.d/media-session.bak
  1. Comment out v4l2 in media-session.conf
    1. Open Terminal
    2. Run commands:
sudo gedit /usr/share/pipewire/media-session.d/media-session.conf
  1. Find the v4l2 and comment out it with #.
    Type # in front of v4l2 in media-session.conf

Method 2:

Install a third-party application:

  1. Open Ubuntu Software Center
  2. Select Photo and Video category
    Ubuntu Software Center
  3. Select an application and install it (for example, Camera).
    Select an application
Note: Ubuntu plans to replace the Cheese application with another application, which will start from the next operating system generation Ubuntu 24.04 (in 2024).

Affected Products

Latitude 3340, Latitude 3440, Latitude 3540
Article Properties
Article Number: 000211191
Article Type: Solution
Last Modified: 17 Jun 2026
Version:  7
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