PowerProtect:TSDM 備份失敗,並針對特定 ESXi 主機進行ABV0016
Summary: 虛擬機器 (VM) 保護原則在排定執行期間發生間歇性備份失敗,並出現嚴重訊息 ID ABV0016。
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Symptoms
PowerProtect Transparent Snapshot Data Mover (TSDM) 解決方案可保護 vSphere 環境。虛擬機器 (VM) 保護原則在排定執行期間發生間歇性備份失敗。PowerProtect 介面會顯示重要訊息 ID ABV0016:
全文如下:
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'my-vm-name' on vCenter 'my-vcernter-name' because of a vCenter API issue. The VM Direct engine cannot complete the backup of this virtual machine because of a vCenter API operation did not complete successfully. To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. Read Less Unable to create LWD snapshot. vCenter task 'task-#####' failed: VimFault: dp.vpx.fault.DpdThrottleLimitExceeded.summary'
備份工作階段記錄顯示:
YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: SDM Full Sync: Closed file 'VM_Image_Daily_NON-SQL-uklpdtsbk001-f4723/PLCTLP-2832693c-377a-4f7e-952f-ffc1fdade2b1/Backups/c57b4143-f4c3-4760-86f5-7448429205ae/501efcd4-1f7e-5c9d-b98c-43633d01aa4c/lastSdmDiskBackupPath.json'. YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: SDM Full Sync: Checking if the last path exists which was used as a baseline for each disk ... YYYY-MM-DD HH:MM:SS INFO: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: SDM Full Sync: Full sync is not needed, skipping. YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: vCenter SOAP call 'DpSnapshot' was accepted. YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: The vCenter task failed: dp.vpx.fault.DpdThrottleLimitExceeded.summary YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: The vCenter task for 'Create SDM Snapshot' completed with state 'error'. YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: Unable to create SDM snapshot. YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: Retrying in 500ms... ... YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: vCenter SOAP call 'DpSnapshot' was accepted. YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: The vCenter task failed: dp.vpx.fault.DpdThrottleLimitExceeded.summary YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: The vCenter task for 'Create SDM Snapshot' completed with state 'error'. YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: Unable to create SDM snapshot. YYYY-MM-DD HH:MM:SS ERROR: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Create LWD Snapshot: Unsuccessful after 98 attempts over 1m0.158271936s. YYYY-MM-DD HH:MM:SS TRACE: [a30a8b8946958a4e;8d8911578980c3ff] SDM Data Mover: Snapshot failure can't be remedied by a Full sync.vSphere Web 用戶端顯示至少一個 ESXi 主機在排定執行期間發生連續的 LWD 型錯誤。
vCenter 支援套裝 /var/log/vmware/vsan-health/vsanvcmgmtd-*.log 輸出顯示 ESXi 主機正在識別為舊版 DPD 主機:
YYYY-MM-DD HH:MM:SS warning vsanvcmgmtd[11593] [vSAN@6876 sub=dps] [opId=0849c23c] Found legacy DPD on host: host-29. Applying legacy throttle limit: '10', instead of regular throttle limit: '20'
Cause
DPD 服務與 vCenter vSAN 健全狀況服務具有相依性,即使環境中未設定 vSAN 儲存裝置也是如此。vCenter vSAN 健全狀況服務會提供 ESXi 版本的詳細資料,以判斷 ESXi 主機支援的同時快照資料移動者 (SDM) 工作階段數量。每個 ESXi 主機的並行 SDM 備份工作階段數為 20,搭配 vSphere 7.0 版 U3d (ESXi 和 vCenter)。在 vSphere 7.0 U3d 之前的 vSphere 版本 (舊版) 僅能執行 10 個並行 SDM 備份工作階段。
如果 vCenter vSAN 健全狀況服務快取具有過期的版本資訊或 null 項目,則會將 ESXi 主機歸類為舊版主機。預設的 PowerProtect Data Manager 節流會為每個 ESXi 主機傳送 18 個 SDM 備份工作階段。ESXi 主機會處理最初的 10 個 SDM 備份,但 vCenter 會失敗任何後續的 SDM 備份,指出已超過 DPD 限制。
如果 vCenter vSAN 健全狀況服務快取具有過期的版本資訊或 null 項目,則會將 ESXi 主機歸類為舊版主機。預設的 PowerProtect Data Manager 節流會為每個 ESXi 主機傳送 18 個 SDM 備份工作階段。ESXi 主機會處理最初的 10 個 SDM 備份,但 vCenter 會失敗任何後續的 SDM 備份,指出已超過 DPD 限制。
Resolution
vSphere 8.0 U1 中的增強功能可在特定情況下自動重新整理 vSAN 健全狀況服務快取。建議升級至 vSphere 8.0 U1,以充分利用這些增強功能,並防止某些 vSAN 健全狀況服務快取症狀。
VMware 因應措施:
確認 vCenter 伺服器和叢集中的所有 ESXi 主機均為版本 7.0 U3d 或更新版本。透過 SSH 工作階段重新啟動 vCenter Server Appliance (VCSA) vSAN 健全狀況服務,以清除快取:
service-control --restart vsan-health
如有需要,請聯絡 VMware 支援,以取得 vSAN 健全狀況服務的進一步見解或協助。
Additional Information
PowerProtect Data Manager 因應措施:
PowerProtect Data Manager 中有一種方法可降低針對所有 ESXi 主機的 TSDM 備份工作階段節流值。此可作為升級 ESXi 主機或與 VMware 支援部門合作時的暫時因應措施。
- 確定沒有任何保護工作正在執行中
- 登入 PowerProtect Data Manager 並提升至 sudo: sudo su -
- 製作 vmdirect.env 檔案的複本:cp vmdirect.env vmdirect.env.orig
- 開放環境 vmdirect.env 檔案: vi /opt/emc/vmdirect/unit/vmdirect.env
- 將環境變數“MAX_SDM_BACKUP_SESSIONS_PER_HOST”的值更改為 10(而不是 18),然後保存檔。
- 重新啟動 VISD 服務:
systemctl restart visd.service
範例輸出:
my-ppdm:/opt/emc/vmdirect/unit # cp vmdirect.env vmdirect.env.orig
my-ppdm:/opt/emc/vmdirect/unit # ls -l
total 20
-rwxr-xr-x 1 root root 397 Nov 2 22:48 visd.service
-rwxr-xr-x 1 root root 2225 Nov 2 22:48 vmdirect.env
-rwx------ 1 root root 2225 Apr 21 09:39 vmdirect.env.orig
-rwxr-xr-x 1 root root 360 Nov 2 22:48 vpod-nas.service
-rwxr-xr-x 1 root root 334 Nov 2 22:48 vpod.service
my-ppdm:/opt/emc/vmdirect/unit # vi vmdirect.env
my-ppdm:/opt/emc/vmdirect/unit # cat vmdirect.env | grep SDM
SDM_ENABLED_EXTERNAL_PROXIES=false
export SDM_ENABLED_EXTERNAL_PROXIES
MAX_SDM_SESSIONS_PER_HOST=20
export MAX_SDM_SESSIONS_PER_HOST
MAX_SDM_BACKUP_SESSIONS_PER_HOST=10
export MAX_SDM_BACKUP_SESSIONS_PER_HOST
MAX_ESX_SDM_TOTAL_DISKS=40
export MAX_ESX_SDM_TOTAL_DISKS
my-ppdm:/opt/emc/vmdirect/unit # systemctl restart visd.service
my-ppdm:/opt/emc/vmdirect/unit # systemctl status visd.service
● visd.service - VMDirect Infrastructure Services Daemon
Loaded: loaded (/usr/lib/systemd/system/visd.service; enabled; vendor preset: disabled)
Active: active (running) since Fri YYYY-04-21 09:42:38 PDT; 7s ago
Main PID: 67488 (visd)
Tasks: 16 (limit: 512)
Memory: 23.2M
CPU: 317ms
CGroup: /system.slice/visd.service
└─67488 /opt/emc/vmdirect/bin/visd -user admin -group app -p 9097 -nodemgmt -proxymgmt -vmdeployment -installclient -l
Apr 21 09:42:38 my-ppdm.my-domain.com systemd[1]: Started VMDirect Infrastructure Services Daemon.
Apr 21 09:42:38 my-ppdm.my-domain.com visd[67488]: INFO: Found GID 2000 (app) for group 'app'.
Apr 21 09:42:38 my-ppdm.my-domain.com visd[67488]: NOTICE: Effective group ID is set to 2000 (app).
Apr 21 09:42:38 my-ppdm.my-domain.com visd[67488]: INFO: Found UID 500 (admin) for user 'admin'.
Apr 21 09:42:38 my-ppdm.my-domain.com visd[67488]: NOTICE: Effective user ID is set to 500 (admin).
my-ppdm:/opt/emc/vmdirect/unit #Article Properties
Article Number: 000213170
Article Type: Solution
Last Modified: 18 Nov 2025
Version: 4
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