PowerProtect 備份間歇性執行完整而非合成完整

Summary: 虛擬機器 （VM） 備份間歇性執行完整層級備份，而不是排程的合成增量完整備份。

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Symptoms

PowerProtect 應用裝置是用來透過 Transparent Snapshot Data Mover （TSDM） 解決方案保護 vSphere 環境。
VM 備份會間歇性執行完整層級備份，而非排程的綜合增量完整備份。
VM 增量備份需要 ~6 分鐘才能完成，而意外的完整備份則需要 ~12 小時才能完成。

備份工作階段記錄會顯示快照資料移動者 （SDM） 已要求備份工作階段的完整同步： 
YYYY-MM-DD HH:MM:SS INFO:   [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: SDM Full Sync required by client.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Created TSDM progress dir 'MY_STORAGE_UNIT/MY_PLC-17062183-88d6-434e-afd3-91e382a5c066/Stagings/86c027d3-5cfb-483b-a081-a5b664de34d7/50168553-e634-31eb-2159-82ed1327680b/progress-dir'.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Created temporary directory 'MY_STORAGE_UNIT/MY_PLC-17062183-88d6-434e-afd3-91e382a5c066/Stagings/86c027d3-5cfb-483b-a081-a5b664de34d7/50168553-e634-31eb-2159-82ed1327680b/1680134428680401976/fullSyncTmp' for SDM full sync.
YYYY-MM-DD HH:MM:SS INFO:   [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Performing SDM Full Sync on Hard disk 2, Hard disk 4, Hard disk 3, Hard disk 1.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: vCenter SOAP call 'DpSync' was accepted
vmdm 記錄顯示找不到受影響資產的複本： 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-75] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:944fbb66c50e5f64;JOB_ID:ab0948490ff0d754][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1217)] -  Copies size : 10 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-75] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:944fbb66c50e5f64;JOB_ID:ab0948490ff0d754][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1244)] -  No copies found for asset MY-VM-NAME on MY-VCENTER-NAME.MY-DOMAIN.COM

Cause

這是 PowerProtect 19.13 及先前版本中的已知問題。  

備份邏輯會檢查虛擬機器的最後 10 個複本。
這 10 個複本會依建立時間和最新的 dataTargetId 排序。
系統會將 dataTargetId 與執行中的保護原則階段 dataTargetId 進行比較。
如果在比較期間第一次檢索到 的 dataTargetId 不相同，則不考慮副本（未找到副本）。  
在某些情況下，返回的第一個副本是有效的複製副本（副本 dataTargetId），它與當前副本目標（目標 dataTargetId）不同。

Resolution

此問題已在 PowerProtect 19.14 （PPDM-231108） 中解決。如有需要，請聯絡 Dell 技術支援部門以取得詳細資訊。

Additional Information

作為比較，之前的合成完整顯示它檢索了以前的副本： 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1217)] -  Copies size : 10 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1240)] -  Retrieved last 10/10 copies for asset MY-VM-NAME on MY-VCENTER-NAME.MY-DOMAIN.COM 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1242)] -  Last copyId=91334d20-6f46-5715-a131-7fc7150b8e3e, created at YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=853.1 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=124.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.1 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.4 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=122.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=5.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=5.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=122.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=570.9 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=94.7 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=910.7 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 5' size=214.7 GB, cbtSize=65.5 KB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.8 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=570.9 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=94.7 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=910.7 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.8 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 2', size=5.5 TB, estCbtSize=111.7 GB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 1', size=128.8 GB, estCbtSize=876.8 MB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 3', size=859.0 GB, estCbtSize=5.0 GB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 4', size=2.2 TB, estCbtSize=1.1 GB, count=5

Article Properties
Article Number: 000214523
Article Type: Solution
Last Modified: 21 Nov 2025
Version:  3
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