PowerProtect-säkerhetskopiering som ibland utför en fullständig i stället för den syntetiska fullständiga

Summary: Säkerhetskopieringen av den virtuella datorn (VM) har ibland utfört en säkerhetskopiering på fullständig nivå i stället för den schemalagda syntetiska inkrementella fullständiga.

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Symptoms

PowerProtect-enheten används för att skydda vSphere-miljön med TSDM-lösningen
(Transparent Snapshot Data Mover).VM-säkerhetskopieringarna har tillfälligt utfört en säkerhetskopiering på fullständig nivå i stället för den schemalagda syntetiska inkrementella fullständiga. 
De inkrementella säkerhetskopieringarna av den virtuella datorn tar ~6 minuter att slutföra, medan den oväntade fullständiga säkerhetskopieringen tar ~12 timmar att slutföra.

Loggen för säkerhetskopieringssessionen visar att fullständig synkronisering av Snapshot Data Mover (SDM) begärdes för säkerhetskopieringssessionen: 
YYYY-MM-DD HH:MM:SS INFO:   [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: SDM Full Sync required by client.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Created TSDM progress dir 'MY_STORAGE_UNIT/MY_PLC-17062183-88d6-434e-afd3-91e382a5c066/Stagings/86c027d3-5cfb-483b-a081-a5b664de34d7/50168553-e634-31eb-2159-82ed1327680b/progress-dir'.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Created temporary directory 'MY_STORAGE_UNIT/MY_PLC-17062183-88d6-434e-afd3-91e382a5c066/Stagings/86c027d3-5cfb-483b-a081-a5b664de34d7/50168553-e634-31eb-2159-82ed1327680b/1680134428680401976/fullSyncTmp' for SDM full sync.
YYYY-MM-DD HH:MM:SS INFO:   [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: Performing SDM Full Sync on Hard disk 2, Hard disk 4, Hard disk 3, Hard disk 1.
YYYY-MM-DD HH:MM:SS TRACE:  [944fbb66c50e5f64;ab0948490ff0d754] SDM Data Mover: SDM Full Sync: vCenter SOAP call 'DpSync' was accepted
VMDM-loggen visar att det inte fanns några kopior för den berörda tillgången: 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-75] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:944fbb66c50e5f64;JOB_ID:ab0948490ff0d754][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1217)] -  Copies size : 10 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-75] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:944fbb66c50e5f64;JOB_ID:ab0948490ff0d754][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1244)] -  No copies found for asset MY-VM-NAME on MY-VCENTER-NAME.MY-DOMAIN.COM

Cause

Det här är ett känt problem i PowerProtect 19.13 och tidigare versioner.  

Logiken för säkerhetskopiering kontrollerar de senaste 10 kopiorna av den virtuella datorn.
Dessa 10 kopior sorteras efter skapandetid och den senaste dataTargetId.
dataTargetId jämförs med det skyddsprincipsteg som körs dataTargetId.
Om de första hämtade dataTargetIds inte är desamma under jämförelsen beaktas inte kopiorna (inga kopior hittades).  
I vissa fall är den första kopian som returneras en giltig replikeringskopia (replik dataTargetId) som skilde sig från det aktuella kopieringsmålet (Target dataTargetId).

Resolution

Problemet har lösts i PowerProtect 19.14 (PPDM-231108). Kontakta vid behov Dells tekniska support för mer information.

Additional Information

Som jämförelse visar den tidigare syntetiska fullständiga att den hämtade de tidigare kopiorna: 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1217)] -  Copies size : 10 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1240)] -  Retrieved last 10/10 copies for asset MY-VM-NAME on MY-VCENTER-NAME.MY-DOMAIN.COM 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.a.VPEProtectOp.getBackupCopies(1242)] -  Last copyId=91334d20-6f46-5715-a131-7fc7150b8e3e, created at YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=853.1 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=124.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.1 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.4 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=122.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=5.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=5.5 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=122.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=1.2 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=570.9 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=94.7 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=910.7 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 5' size=214.7 GB, cbtSize=65.5 KB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.8 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 1' size=128.8 GB, cbtSize=570.9 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 2' size=5.5 TB, cbtSize=94.7 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 4' size=2.2 TB, cbtSize=910.7 MB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.addStat(594)] -  Add MY-VM-NAME disk 'Hard disk 3' size=859.0 GB, cbtSize=4.8 GB, Type=SyntheticFull created: YYYY-MM-DD HH:MM:SS
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 2', size=5.5 TB, estCbtSize=111.7 GB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 1', size=128.8 GB, estCbtSize=876.8 MB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 3', size=859.0 GB, estCbtSize=5.0 GB, count=5 
YYYY-MM-DD HH:MM:SS INFO [https-jsse-nio-0.0.0.0-8447-exec-51] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a810d50c6250bf05;JOB_ID:a853ce13ee4fd5b6][] [c.e.b.v.v.u.VPEProtectionUtils.calculateAverageCBT(617)] -  VM MY-VM-NAME CBT size for 'Hard disk 4', size=2.2 TB, estCbtSize=1.1 GB, count=5

Article Properties
Article Number: 000214523
Article Type: Solution
Last Modified: 21 Nov 2025
Version:  3
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