Article Number: 000216064
Dell ThinOS and Dell Hybrid Client (DHC) users, running older versions of the operating system and Azure Virtual Desktop agent software, will experience frequent session disconnections after October 26. Windows 10 IoT Enterprise LTSC users are not impacted.
Microsoft has implemented Web Service enhancements to the Azure Virtual Desktop (AVD) Linux SDK that require customers to upgrade their AVD agent. Starting October 26, older AVD agents will no longer be able to connect to Microsoft Azure Web Services (also known as
To avoid service disruption, customers must update to the latest ThinOS (2306 or later) or DHC (2.5 or later) release and AVD agent package before October 26.
ThinOS 2306 or later can be found on Dell.com:
Figure 1: (English Only) ThinOS 9.1.3129 or later to ThinOS 2306 (9.4.2103) Upgrade Image file
Figure 2: (English Only) ThinOS 2306 (9.4.2103) Microsoft AVD package v2.1.2164
Dell Hybrid Client, Wyse ThinOS
06 Oct 2023