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由於 MDS 9148S 和 MDS 9250i 的核心錯誤,因此交換器無法使用

Summary: 「sysmgr」服務當機會導致核心錯誤,且交換器無法使用。高可用性 (HA) 原則重設或其他系統故障等事件可能會觸發「sysmgr」服務當機。但是,此類事件並非例行事件。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

重載後,重載的原因會顯示在以下命令的輸出中:
show system reset-reason
此問題適用于 MDS 9148S 和 MDS 9250i 平臺。其僅會影響 MDS 8.1(x) 至 8.3(x) 版本。
show system reset-reason
----- reset reason for module 1 (from Supervisor in slot 1) ---
1) At 374295 usecs after Sun Aug  6 19:05:46 2023
    Reason: Kernel Panic
    Service: 
    Version: 8.3(2)
2) At 554068 usecs after Wed May 10 01:10:25 2023
    Reason: Kernel Panic
    Service: 
    Version: 8.3(2)
    
cpp_di_si=0vip_cpu_srvc_init_kspace: Called**** TOTAL PORTS = 48 *****[sched_delayed] sched: RT throttling activatedsock: process `snmpd' is using obsolete setsockopt SO_BSDCOMPATvip_cpu_srvc_init_kspace: Calledvip_cpu_srvc_trigger_kspace: Calledin viperk_cpu_mts_init *mts_q:0xd46642c0 mts_q :0xd3989bd8During ISSU MTS init handler for Cpu is loadedmts_q ::0xd46642c0 vip_cpu_srvc_trigger_kspace: Calledsmhb_mod_hb_params: Sysmgr modifying HB params, hb_intvl 2 max_hb_loss 8smhb_enable_disable_wd: do nothing on lc_on_hybrid_supps (10188) used greatest stack depth: 4432 bytes leftps (11005) used greatest stack depth: 4208 bytes leftlibphy: mdio@fff726520:00 - Link is Downlibphy: mdio@fff726520:00 - Link is Up - 1000/FullKernel stack overflow in process dbfdc9b0, r1=d64a9afcKernel panic - not syncing: kernel stack overflowKGDB: Waiting for remote debuggerStart stack dumpingMoving to kernel stackDone stack dumpingStart register dumpingDone register dumpingDone all dumping 4053 8196
 
**** KERNEL PANIC OCCURED*******Writing reset reason. 
Irqs 1 
Writing stack trace
Writing kernel traces 
Starting dump of trace eventsUnable to handle kernel paging request for data at address 0x9596a008
Faultiting instruction address: 0xc00b9804`

2023 Aug  6 21:03:30 SGMCISWXXXX1 %SYSMGR-5-MODULE_ONLINE: System Manager has received notification of local module becoming online.

show logging log
2023 Aug  6 21:02:52 SGMCISWXXXX1 %SYSLOG-2-SYSTEM_MSG : Syslogs wont be logged into logflash until logflash is online 
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-5-SYSTEM_MSG: [    0.280269] SCSI subsystem initialized - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [    0.348776] pci 0001:03:00.2: EHCI: unrecognized capability 00 - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [    0.409937] bounce pool size: 64 pages - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [    0.689291] kworker/u4:0 (824) used greatest stack depth: 6400 bytes left - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-5-SYSTEM_MSG: [    0.804272] physmap platform flash device: 02000000 at f0000000 - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-3-SYSTEM_MSG: [    0.804302] physmap-flash physmap-flash.0: Could not reserve memory region - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [    0.886657] physmap-flash: probe of physmap-flash.0 failed with error -12 - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [    1.052036] mpc85xx_mc_err_probe: No ECC DIMMs discovered - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-0-SYSTEM_MSG: [    1.074666] Enabling all PCI devices - kernel

2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-3-SYSTEM_MSG: [   16.171032] CMOS: Module initialized - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [   46.307515] ICMPv6: process `sysctl' is using deprecated sysctl (syscall) net.ipv6.neigh.default.base_reachable_time - use net.ipv6.neigh.default.base_reachable_time_ms instead - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [   46.335132] nr_pdflush_threads exported in /proc is scheduled for removal - kernel
2023 Aug  6 21:02:53 SGMCISWXXXX1 %KERN-4-SYSTEM_MSG: [   46.336491] sysctl: The scan_unevictable_pages sysctl/node-interface has been disabled for lack of a legitimate use case.  If you have one, please send an email to linux-mm@kvack.org. - kernel

2023 Aug  6 21:03:24 SGMCISWXXXX1 %FCS-5-API_FAIL: %$VSAN 120%$ pm_send_get_ports_in_vsans() failed: fu ha standby message queued 
2023 Aug  6 21:03:24 SGMCISWXXXX1 %FCS-5-API_FAIL: %$VSAN 150%$ pm_send_get_ports_in_vsans() failed: fu ha standby message queued 
2023 Aug  6 21:03:27 SGMCISWXXXX1 %FCDOMAIN-5-DOMAIN_TYPE_IS_PREFERRED: The domain ID type is currently configured as preferred in all the existing VSANs
2023 Aug  6 21:03:28 SGMCISWXXXX1 %DAEMON-3-SYSTEM_MSG: sendto(10.XX.X.48): Network is unreachable - ntpd[3589]
2023 Aug  6 21:03:28 SGMCISWXXXX1 %DAEMON-3-SYSTEM_MSG: sendto(10.XX.X.49): Network is unreachable - ntpd[3589]
2023 Aug  6 21:03:30 SGMCISWXXXX1 %MODULE-5-ACTIVE_SUP_OK: Supervisor 1 is active (Serial number: JAE200XXXXV)
2023 Aug  6 21:03:30 SGMCISWXXXX1 %PLATFORM-5-MOD_STATUS: Module 1 current-status is MOD_STATUS_ONLINE/OK

Cause

執行 MDS 版本 8.1 (x) 至 8.3 (x) 的 MDS 9148S 和 MDS 9250i 平臺上發生「sysmgr」服務當機。這會導致核心錯誤,導致整個交換器無法使用。因此,系統必須強制重載以恢復功能。由於核心錯誤,無法判斷終止「sysmgr」服務的確切原因。

Resolution

解決 方案:
目前尚無可緩解此問題的已知因應措施。但是,請重載交換器,以釋放無法使用的狀態。

解析度:
TAC 建議將程式碼升級至版本 8.4(2f)。

Additional Information

已知受影響的版本:8.3(2)
Cisco 問題 ID:CSCvu16450 和CSCvp13486 此超連結會帶您前往 Dell Technologies 以外的網站。
Cisco TAC 案例:695961883

Affected Products

Connectrix MDS 9148S
Article Properties
Article Number: 000216949
Article Type: Solution
Last Modified: 23 Nov 2023
Version:  4
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