PowerStore: Pre-Upgrade Heath Check Detects that Not All the SSDs are in a RAID Group
Summary: The Pre-Upgrade Heath Check (PUHC) detects that not all the SSDs are in a RAID group when run before an upgrade.
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Symptoms
The PUHC checks before an upgrade if all the SSDs are in a Dynamic Resiliency Engine (DRE) group (also known as a RAID Group).
The following messages may be displayed when run PUHC is run prior to a PowerStoreOS upgrade:
The RAID subsystem is not ready for OS upgrade to start on Node A. Check for any tier in a non-optimal state or remaining free capacity in the system at a low level. (raid_status_not_ready_failed_A) Or
At least one of the ssd is not ready to start upgrade. Please contact your service provider. (ssd_isd_not_ready_to_start_upgrade)Screenshot where PUHC detects this issue: 
The following error codes may be raised:
0xE10010200007
0xE10010200008
Cause
The upgrade does not run properly if an SSD is not in a healthy DRE (RAID) group.
Resolution
Contact Dell Technical Support to bring SSDs out of failure status. Mention this article ID for expedited handling.
Additional Information
Dell article PowerStore: How to Check the Health of the Cluster Before Software Upgrade Using Pre-Upgrade Health Check and System Check.
Dell article PowerStore: Landing Page for In Market (off-release) System Health Checks
Affected Products
PowerStoreArticle Properties
Article Number: 000218650
Article Type: Solution
Last Modified: 14 Jun 2025
Version: 4
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