XPS 14 9440 Keyboard Backlight Default Setting Changes to Disabled in BIOS Version 1.4.1

Summary: Information about the keyboard backlight default setting change in the new BIOS update on the XPS 14 9440.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When you power on the XPS and it boots to Windows, the keyboard backlight default setting will change to off after updating the BIOS to version 1.4.1 or later.


It will not change the current User setting, but the BIOS default setting is changed to off. If the User loads to the default settings in the BIOS, it is set to off.


Keyboard Backlight Examples:
1.3.1 BIOS or Earlier: Default On
Figure 1: 1.3.1 BIOS or Earlier: Default On

1.4.1 BIOS or Later: Default Off
Figure 2: 1.4.1 BIOS or Later: Default Off

Cause

This is caused by a new UX design.

Resolution

Keyboard Backlight Setting

Workaround:

You can change the Keyboard Backlight setting in the BIOS.
Change "Keyboard Backlight Sign of Life" from "Off" to "On" (Figure 3).
XPS 14 9440 BIOS Menu
Figure 3

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Affected Products

XPS 14 9440
Article Properties
Article Number: 000225192
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  3
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