Dell Optimizer and MyDell Network Features Do Not Work in Windows 11 24H2
Summary: Information about the network features in Dell Optimizer & MyDell no longer working under Windows 11 24H2 when location services are disabled.
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Symptoms
Automatic Network Switching: If you boot with location services off, no networks are listed. Network selection will not detect and switch networks. If you boot with location services on but then switch it off, the listed network information is old.
Simultaneous Data Transfer: Will not route traffic to Wi-Fi. The Wi-fi driver continues to work and roam as normal.
Network Based Contextual Privacy: Will not function correctly in terms of changes/reactions to network history.
Cause
Location Services is disabled in Windows settings under Privacy & Security > Location (Figure 1).
Figure 1
Resolution
Location Services
To resolve this behavior, Enable Location Services in Windows.
Manual settings change:
- Open Windows Settings.
- Go to Privacy & security > Location.
- Enable Location Services (Figure 2).
Figure 2
Command Line Instruction:
Using the following in the Command Line to Enable Location Services:start ms-settings:privacy-location
Affected Products
Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Inspiron, Latitude, Vostro, XPS, Fixed Workstations, Mobile Workstations, Dell Optimizer, MyDellArticle Properties
Article Number: 000225844
Article Type: Solution
Last Modified: 19 Apr 2025
Version: 4
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