Dell Unity: Call Home Alert 14:603E8 An I/O Module in the Disk Processor Enclosure has Faulted and Needs to be Replaced
Summary: Critical alert: An I/O module in the Disk Processor Enclosure has faulted and must be replaced.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Log message:
SP [A / B] I/O Module x has faulted (Part Number <b>, Serial Number <c>)Alert bubble text:
An I/O module in your Disk Processor Enclosure has faulted and needs to be replaced.
Cause
This critical alert is generated when the system detects a failure in an I/O module.
Resolution
Contact Dell Technical Support or your Authorized Service Representative, and quote this article ID.
There is a CRU VIDEO AVAILABLE!
Dell Technologies produced a short video explaining and demonstrating this replacement process.
How to Replace Unity IO Module
There is a CRU VIDEO AVAILABLE!
Dell Technologies produced a short video explaining and demonstrating this replacement process.
How to Replace Unity IO Module
Affected Products
Dell EMC UnityProducts
Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity HybridArticle Properties
Article Number: 000225951
Article Type: Solution
Last Modified: 08 Nov 2025
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.