PowerEdge: SK Hynix PS1010 og PS1030 NVMe rapporterer fatale fejl ved PCIe-bus og operativsystemets PSOD

Summary: Når en PS1010 eller PS1030 NVMe SSD er installeret, kan der opstå en PSOD under produktion eller indsamling af operativsystemlogfiler (OS).

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Symptoms

SK Hynix PS1010- og PS1030 NVMe SSD-drev med firmwareversion 1.0.0 kan opleve en fatal fejl for PCIe-bus og et OS-nedbrud.
Denne tilstand kan ses i produktionen, mens drevene er under en stor I/O-belastning. Det kan også ses i nogle scenarier, når en vm-support indsamles, eller når en TSR-log med OS-data er inkluderet.

Skærmbillede af PSOD:
Skærmbillede af PSOD

Eksempel på livscykluslog:

2024-09-11 01:41:59 PCI1318 A fatal error was detected on a component at bus 21 device 8 function 0.
2024-09-11 01:41:58 PCI1319 A high-severity issue is detected in the SSD bay 2, Slot 15.
2024-09-11 01:41:56 PCI1318 A fatal error was detected on a component at bus 21 device 8 function 0.
2024-09-11 01:41:54 PCI1319 A high-severity issue is detected in the SSD bay 2, Slot 15.

 

  • Det sted, hvor Bussen Fatal Error opstår, kan variere afhængigt af drevkonfigurationen.
  • Problemet er blevet rapporteret i vSAN ESA-miljøer, men kan også være til stede i vSAN OSA.
  • PCIe-bus fatale fejl på PS10x0-drev kan potentielt ses i Windows- og Linux-operativsystemer.

Cause

PS1010- og PS1030 NVMe-drevene kan opleve denne fejl, fordi interne drevopgaver forsinkes og ikke fuldføres inden for en bestemt tidsramme.

Resolution

Opdater PS1010/PS1030 NVMe SSD til firmwareversion 1.2.0 eller nyere; Firmwareopdateringspakken er kompatibel med begge drevmodeller.
https://www.dell.com/support/home/drivers/DriversDetails?driverID=3X8R4

Bemærk: Opgradering af PS1010/PS1030-drevene fra firmwareversion 1.0.0 til en nyere version kræver en systemstrømcyklus. Drevet viser den opdaterede firmware i iDRAC UI og OS-værktøjerne, men kan fortsætte med at opleve PCIe-fejl, indtil en strømcyklus er fuldført. For at udføre dette trin skal du slukke helt for systemet og tænde det igen, når firmwareopdateringen er blevet anvendt.

Affected Products

VxRail, Dell EMC vSAN Ready Nodes, AX-750, AX-760, Dell EMC XC Core XC650, Dell EMC XC Core XC750, Dell EMC XC Core XC750xa, Dell PowerEdge Express Flash NVMe PCIe SSD, Dell XC Core XC660, Dell XC Core XC760, Dell XC Core XC760xa, Dell XC Core XC7625 , PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge XR11, PowerEdge XR12, PowerEdge XR5610, PowerEdge XR7620, PowerFlex appliance R650, Powerflex appliance R750, PowerFlex custom node R650, PowerFlex custom node R750, VMware VSAN, VxRail E660N, VxRail E665N, VxRail P670N, VxRail P675N, VxRail VE-660, VxRail VP-760, Dell EMC XC Core XC7525 ...
Article Properties
Article Number: 000228837
Article Type: Solution
Last Modified: 05 Aug 2025
Version:  6
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