VxRail: Nástroj LCM z verze VxRail 7.0.520 nebo 7.0.521 zobrazí chybu: Načítání časového limitu opravy objektu disku vSAN

Summary: Tento článek řeší selhání procesu VxRail Life-Cycle Management (LCM) při upgradu z verzí 7.0.520 nebo 7.0.521. Nabízí řešení problému "vSAN disk object repair timeout".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Na kartě Aktualizace zásuvného modulu VxRail LCM vCenter se zobrazuje: 

Error message: 
VxRail Update ran into a problem...
Failed to retrieve the existing value of the vSAN disk object repair timeout.

Snímek obrazovky s chybou upgradu

V nástroji VxRail Manager /var/log/mystic/lcm-web.log ukazuje:

2024-09-27T15:19:21.429Z <7ff91b9f32f61676bfb7758d9af41713> lcm [ERROR] <94> ComponentUpgradeService.java performComponentUpgrade() (323): Component VMWARE_ESXI upgrade failed due to Failed to retrieve the existing value of the vSAN disk object repair timeout..
2024-09-27T15:19:21.429Z <7ff91b9f32f61676bfb7758d9af41713> lcm [INFO] <94> LCMServiceImpl.java handleUpgradeException() (1812): handling upgrade exception.
2024-09-27T15:19:21.429Z <7ff91b9f32f61676bfb7758d9af41713> lcm [INFO] <94> LCMServiceImpl.java handleUpgradeException() (1817): Error from vc or node upgrade, sync the composite file
...
2024-09-27T15:19:21.467Z <7ff91b9f32f61676bfb7758d9af41713> lcm [ERROR] <94> LCMServiceImpl.java handleUpgradeException() (1855): failed to upgrade: VXRAIL_COMPOSITE-7.0.531-28777448_for_7.0.x.zip,
 with exception:
com.vce.lcm.exception.LCMInternalException: Failed to retrieve the existing value of the vSAN disk object repair timeout.
        at com.vce.lcm.core.upgrade.ComponentUpgradeService.performComponentUpgrade(ComponentUpgradeService.java:336)
        at com.vce.lcm.api.LCMServiceImpl.performBatchUpgrade(LCMServiceImpl.java:2152)
...
024-09-27T15:19:21.514Z <7ff91b9f32f61676bfb7758d9af41713> lcm [INFO] <94> VirtualApplianceUpgradeParameterStatusHandler.java notifyError() (102): Notify errors for upgrade bundle UpgradeBundleProfile{name='VXRAIL_COMPOSITE-7.0.531-28777448_for_7.0.x.zip', description='null', sizeInKBytes='15664544', bundleFileName='VXRAIL_COMPOSITE-7.0.531-28777448_for_7.0.x.zip', version='7.0.531', build='28777448', targetHardwareInfo='', targetModelInfo='com.vce.commons.vcm.state.CompositeManifestFile$TargetModelInfo@3901ec9', replaceTargetInfo='com.vce.commons.vcm.state.CompositeManifestFile$ReplaceTargetInfo@16a5c26c', targetNicModelInfo='com.vce.commons.vcm.state.CompositeManifestFile$TargetNicModelInfo@2949e0b9', removeUpgradeVIB='false', forceInstall='false', skipList='[]', upgradeTime='0', rebootFlag='false', isUpgradeComponent='false', totalEstimated='100668', totalUsed='54511', minimumVxRailVersion='7.0.010', patchType=''}, upgradeStep UPGRADE, upgradeTarget UpgradeTarget{ComponentType=VXRAIL_COMPOSITE, name='esxxxx.domain.country', isPipelineTask='false'}, action Retrieve the value of the vSAN disk object repair timeout., message Failed to retrieve the existing value of the vSAN disk object repair timeout.

Další podrobnosti o chybě pomáhají identifikovat postiženého hostitele a další příznak Příliš mnoho nevyřízených operací:

2024-09-27T15:18:29.011Z <7ff91b9f32f61676bfb7758d9af41713> lcm [INFO] <374> BatchUpgrade.java updateVsanClomTimeoutValueBeforeUpgrade() (881): Obtaining the existing vSAN Clom timeout value for th
e host : esxxxx.domain.country
...
2024-09-27T15:18:33.070Z <7ff91b9f32f61676bfb7758d9af41713> lcm [WARN] <374> ScriptServiceImpl.java runLocalScript() (507): [/etc/vmware-marvin/scripts/lcm/scripts/update-vsan-clom-repair-timeout.p
y@localhost]: <stderr> Traceback (most recent call last):
  File "/usr/lib/vmware-marvin/marvind/temp/3741351928508979296.tmp", line 154, in <module>
    main()
  File "/usr/lib/vmware-marvin/marvind/temp/3741351928508979296.tmp", line 149, in main
    get_timeout_value(options)
  File "/usr/lib/vmware-marvin/marvind/temp/3741351928508979296.tmp", line 133, in get_timeout_value
    result = advanced_sys_settings.List(False, VSAN_PROPERTY)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/site-packages/pyVmomi/VmomiSupport.py", line 706, in <lambda>
    self.f(*(self.args + (obj,) + args), **kwargs)
  File "/usr/lib/python3.11/site-packages/pyVmomi/VmomiSupport.py", line 512, in _InvokeMethod
    return self._stub.InvokeMethod(self, info, args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/site-packages/pyVmomi/ManagedMethodExecutorHelper.py", line 74, in InvokeMethod
    result = self.mme.ExecuteSoap(moid=moid,
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/site-packages/pyVmomi/VmomiSupport.py", line 706, in <lambda>
    self.f(*(self.args + (obj,) + args), **kwargs)
  File "/usr/lib/python3.11/site-packages/pyVmomi/VmomiSupport.py", line 512, in _InvokeMethod
    return self._stub.InvokeMethod(self, info, args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/site-packages/pyVmomi/SoapAdapter.py", line 1397, in InvokeMethod
    raise obj # pylint: disable-msg=E0702
    ^^^^^^^^^
pyVmomi.VmomiSupport.vmodl.fault.SystemError: (vmodl.fault.SystemError) {
   dynamicType = <unset>,
   dynamicProperty = (vmodl.DynamicProperty) [],
   msg = 'A general system error occurred: Too many outstanding operations',
   faultCause = <unset>,
   faultMessage = (vmodl.LocalizableMessage) [],
   reason = 'Too many outstanding operations'
}

Cause

Problém s kódem ve verzi VxRail 7.0.520 a 7.0.521 způsobuje esxcli Příkazy hostitele se časem zaseknou. Dotaz v protokolech vrátí:

reason = 'Too many outstanding operations'

To má za následek selhání LCM, proces upgradu nenačte hodnotu konfigurace VSAN prostřednictvím esxcli.
 

Poznámka: K tomuto problému dochází pouze v clusterech VxRail v uvedených verzích s nakonfigurovanou bránou Secure Connect Gateway.

Resolution

Trvalá oprava tohoto problému je součástí verze VxRail 7.0.531. Poznámky k verzi naleznete v informacích o vydání Dell VxRail 7.0.x | Dell US (vyžadováno přihlášení zákazníka)

Uživatel musí restartovat hostd management service na vadném uzlu před restartováním skriptu upgradu VxRail LCM. Tím se vymažou nevyřízené požadavky a upgrade bude možné pokračovat.

/etc/init.d/hostd restart

Pokyny pro restartování ESXi hostd service, přečtěte si článek společnosti Broadcom Restartování agentů správy v systému ESXiTento hypertextový odkaz vás zavede na webové stránky mimo společnost Dell Technologies.

Pokud potřebujete pomoc s kontrolou protokolů, identifikací dotčeného hostitele nebo restartováním služby, obraťte se na podporu společnosti Dell.

Additional Information

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000230587
Article Type: Solution
Last Modified: 17 Nov 2025
Version:  7
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