Camera Stops Working on Dell 14 DC14255, Dell Pro 14 Essential PV14255, Inspiron 14 5445, or Inspiron 14 7445 2-in-1

Summary: Learn about what to do if the camera on a Dell 14 or an Inspiron 14 stops working after selecting Eject Integrated_Webcam_FHD.

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Symptoms

When the computer is updated to BIOS version 1.6.0 or 1.7.0, an option to Eject Integrated_Webcam_FHD appears in the Windows system tray.
Eject Integrated_Webcam_FHD option

The camera does not work after this is selected. A yellow bang is seen on a USB Composite Device in Device Manager. The issue is corrected after rebooting the computer.
USB Composite Device in Device Manager

Affected Platforms:

  • Dell 14 DC14255
  • Dell Pro 14 Essential PV14255
  • Inspiron 14 5445
  • Inspiron 14 7445 2-in-1

Cause

A BIOS and operating system communication problem causes this issue.

Resolution

Updating to BIOS version 1.9.1 or later on the computer resolves the issue. To download and install the BIOS, refer to the BIOS Update Guide.

Affected Products

Dell 14 DC14255, Dell Pro 14 Essential PV14255, Inspiron 14 5445, Inspiron 14 7445 2-in-1
Article Properties
Article Number: 000275268
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  9
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