PowerFlex: Unable to Apply Licenses in PFxM After Upgrade from 3.x to 4.x ASMCOMMONS.0070
Summary: PFxM will not ingest license files after upgrading from 3.x to 4.x.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Applies to:
Management Data Store (MDS)
Production License
Failed to enforce the uploaded license file: The file provided is not a valid license file, or not the correct file for this version. (ASMCOMMONS.0070)
This will occur even if the license valid is in fact valid. The properties of the license file can be viewed using text editor to confirm the correct SWID and expiration.
Cause
When going from 3.x to 4.x the PowerFlex Gateway transitions from a standalone virtual machine (3.x) to a pod/service (4.x). As PowerFlex manager was upgraded from 3.x to 4.x, it is a requirement to first upgrade the Gateway before PowerFlex Manager will accept the 4.x licenses.
Resolution
Upgraded the Gateway prior to applying 4.x production and MDS licenses
Affected Products
PowerFlex Appliance, PowerFlex custom node, PowerFlex SoftwareArticle Properties
Article Number: 000285237
Article Type: Solution
Last Modified: 17 Nov 2025
Version: 2
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