Avamar: Kan geen Data Domain toevoegen of bewerken omdat cijfer of sleuteluitwisseling ontbreekt

Summary: In dit artikel wordt een probleem beschreven bij het toevoegen of bewerken van Data Domain op een Avamar server en hoe u dit kunt oplossen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Avamar User Interface (AUI) > Administration > System > Data Domain, wordt de volgende fout weergegeven bij het toevoegen of bewerken van het Data Domain:

AUI bewerken Data Domain systeem met foutmelding

Wanneer de fout optreedt, zijn de volgende foutmeldingen te vinden op /usr/local/avamar/var/mc/server_log/mcserver.log.0:

Cipher issue:

WARNING: com.maverick.ssh.SshException: com.maverick.ssh.SshException
  at com.maverick.ssh.components.jce.client.DiffieHellmanGroupExchangeSha1.performClientExchange(DiffieHellmanGroupExchangeSha1.java:315)
  at com.maverick.ssh2.TransportProtocol.performKeyExchange(TransportProtocol.java:1424)
  at com.maverick.ssh2.TransportProtocol.processMessage(TransportProtocol.java:1821)
  at com.maverick.ssh2.TransportProtocol.startTransportProtocol(TransportProtocol.java:348)
  at com.maverick.ssh2.Ssh2Client.connect(Ssh2Client.java:122)
  at com.maverick.ssh.SshConnector.connect(SshConnector.java:646)
  at com.maverick.ssh.SshConnector.connect(SshConnector.java:481)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:133)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:185)
  at com.avamar.mc.datadomain.DdrSsh.validateCredentials(DdrSsh.java:272)
  at com.avamar.mc.datadomain.DataDomainService.validateCredentialSshConnection(DataDomainService.java:3668)
  at com.avamar.mc.datadomain.DataDomainService.validateDdrInfoAndGetDdrSystemInfo(DataDomainService.java:3766)
  at sun.reflect.GeneratedMethodAccessor171.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy34.validateDdrInfoAndGetDdrSystemInfo(Unknown Source)
  at com.avamar.mc.datadomain.DataDomainServiceContext.validateDdrInfoAndGetDdrSystemInfo(DataDomainServiceContext.java:245)
  at sun.reflect.GeneratedMethodAccessor170.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:357)
  at sun.rmi.transport.Transport$1.run(Transport.java:200)
  at sun.rmi.transport.Transport$1.run(Transport.java:197)

Of 

Probleem met sleuteloverdracht:

WARNING: com.maverick.ssh.SshException: Failed to negotiate a transport component [aes128-ctr,aes192-ctr,aes256-ctr,blowfish-cbc,aes128-cbc,aes192-cbc,aes256-cbc,arcfour,arcfour128,arcfour256] [chacha20-poly1305@openssh.com,aes256-gcm@openssh.com,aes128-gcm@openssh.com] [Unknown cause]
  at com.maverick.ssh2.TransportProtocol.selectNegotiatedComponent(TransportProtocol.java:1896)
  at com.maverick.ssh2.TransportProtocol.performKeyExchange(TransportProtocol.java:1277)
  at com.maverick.ssh2.TransportProtocol.processMessage(TransportProtocol.java:1821)
  at com.maverick.ssh2.TransportProtocol.startTransportProtocol(TransportProtocol.java:348)
  at com.maverick.ssh2.Ssh2Client.connect(Ssh2Client.java:122)
  at com.maverick.ssh.SshConnector.connect(SshConnector.java:646)
  at com.maverick.ssh.SshConnector.connect(SshConnector.java:481)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:133)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:185)
  at com.avamar.mc.datadomain.DdrSsh.validateCredentials(DdrSsh.java:272)
  at com.avamar.mc.datadomain.DataDomainService.validateCredentialSshConnection(DataDomainService.java:3668)
  at com.avamar.mc.datadomain.DataDomainService._updateDdr(DataDomainService.java:1182)
  at com.avamar.mc.datadomain.DataDomainService.updateDdr(DataDomainService.java:1036)
  at sun.reflect.GeneratedMethodAccessor411.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy34.updateDdr(Unknown Source)
  at com.avamar.mc.datadomain.DataDomainServiceContext.updateDdr(DataDomainServiceContext.java:223)
  at sun.reflect.GeneratedMethodAccessor410.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)

Controleer de /ddr/var/log/debug/messages.engineering logbestand op de Data Domain-server.

Voer vanaf de Avamar Server uit als admin:

ssh -i ~/.ssh/ddr_key <ddboost_user>@<data-domain-IP-FQDN>
admin@av-server:~/>: ssh -i ~/.ssh/ddr_key DDBoostUser@dd-production-srv
EMC Data Domain Virtual Edition
Last login: Wed Mar 12 08:31:03 CDT 2025 from 192.168.1.113 on pts/0
Welcome to Data Domain OS 7.13.0.20-1082704
-------------------------------------------
DDBoostUser@dd-production-srv#

Gebruik de volgende opdracht om het logbestand messages.engineering weer te geven:

log view debug/messages.engineering

De volgende berichten zijn te zien:

Cypher-probleem:

Unable to negotiate with 192.168.1.113 port 53036: no matching cipher found. Their offer: aes128-ctr,aes192-ctr,aes256-ctr,blowfish-cbc,aes128-cbc,aes192-cbc,aes256-cbc,arcfour,arcfour128,arcfour256 [preauth]

Probleem met sleuteloverdracht:

Unable to negotiate with 192.168.1.113 port 43998: no matching host key type found. Their offer: ssh-dss,ssh-rsa,x509v3-sign-rsa,x509v3-sign-dss,x509v3-sign-rsa-sha1,x509v3-ssh-rsa,x509v3-ssh-dss,x509v3-ecdsa-sha2-nistp256,x509v3-ecdsa-sha2-nistp384,x509v3-ecdsa-sha2-nistp521,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,x509v3-rsa2048-sha256 [preauth]

Voor een coderingsprobleem kan de volgende test worden uitgevoerd. Voer uitvoeren vanuit Avamar uit als root:

ssh -i <ddboost_user>@<data-domain-IP-FQDN> -c <cipher>

Voorbeeld van een fout bij het gebruik van cijfers:

root@av-server:/#: ssh DDBoostUser@dd-production-srv.lab.com -c aes128-ctr
Unable to negotiate with 10.127.92.183 port 22: no matching cipher found. Their offer: chacha20-poly1305@openssh.com,aes256-gcm@openssh.com,aes128-gcm@openssh.com
root@av-server:/#: 
root@av-server:/#: ssh DDBoostUser@dd-production-srv.lab.com -c aes192-ctr
Unable to negotiate with 10.127.92.183 port 22: no matching cipher found. Their offer: chacha20-poly1305@openssh.com,aes256-gcm@openssh.com,aes128-gcm@openssh.com
root@av-server:/#: 
root@av-server:/#: ssh DDBoostUser@dd-production-srv.lab.com -c aes256-ctr
Unable to negotiate with 10.127.92.183 port 22: no matching cipher found. Their offer: chacha20-poly1305@openssh.com,aes256-gcm@openssh.com,aes128-gcm@openssh.com
root@av-server:/#:

Cause

Ontbrekende cijfers of algoritmen voor het uitwisselen van sleutels op de Data Domain server.

Resolution

Open een serviceaanvraag bij het Avamar SCR-team om dit probleem op te lossen. 

Voor Support Team raadpleegt u het gedeelte Interne opmerkingen voor een oplossing. 

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000299224
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  2
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