VxRail: Health-check Fails for bkp_sched Test

Summary: VxVerify health-check 'bkp_sched' reviews automatic backup job configuration and flag if any found

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Symptoms

This health-check reviews automatic backup job configuration and identifies if any are found.

Examples of responses for this health-check:  

Test Result Result code Result Interpretation
Pass 0 No automatic backup job configurations were found.
Warning 1 Automatic backup job configuration found.
Failure 2 This test has no failure result.
Critical 3 This test has no critical result.

Each test that passes is not listed in the summary report, for ease of reading.

An example of the VxVerify health-check output is shown below:

#========================#======#=========#====================================================================#==============#
|  Hostname / Category   |Status  Dell_KB |  Warnings or Failures, unless tests Passed                         ; Product S.N. |
#========================#======#=========#====================================================================#==============#
| VxRM                   | Warning  340763| bkp_sched: Backup schedule job found.                                             |

Cause

Update failed during the VxRail Manager postupdate stage. After VxRail Manager reboots, the backup reconfiguration task fails because the backup scheduling service has a running PID.

vxr-manager:/mystic/vxm_backup_restore # mcp_python vxm_backup_restore.py -l
Current user is root. We can do current job.
/tmp/vxm_backup_restore.pid already exists, exiting
wait 30 seconds retry[1/10]

Resolution

To avoid issue during an upgrade, follow the steps below: 

  1. Change the backup setting to manual 
  2. After completing the update from VxRail Manager, change back the backup configurations as the previous set.

To set or change the backup policy using the wizard, enter:
cd /mystic/vxm_backup_restore/
For VxRail 8.0.240, enter: python vxm_backup_restore.py -c
For VxRail 8.0.300 and later, enter:  mcp_python vxm_backup_restore.py -c

Then use prompts to change existing settings.

Additional Information

If there are problems with the VxVerify script itself, see article: VxRail: Troubleshooting when VxVerify reports an error (Log in as a registered Dell support user may be required to view this article.)

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000340763
Article Type: Solution
Last Modified: 14 Nov 2025
Version:  5
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