PowerEdge: Firmwareproblemer med Toshiba MG08 og MG09 forårsager manglende respons på drevet

Summary: Dell PowerEdge Toshiba MG08- og MG09-harddiske kan støde på BMS-scanning (Background Media Scanning), der kan forårsage I/O-fejl eller timeouts.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Observerede drevfejl på tværs af flere PowerEdge-installationer.

  • Scanning af baggrundsmedier (BMS) bliver uafbrydelig, hvilket fører til, at drevet ikke reagerer.
  • I/O-fejl observeret under normal drift.
  • Værtsinitierede timeouts, herunder en timeoutværdi på 12 sekunder

Cause

Firmwareproblem, der fører til uafbrydelig scanning af baggrundsmedier (BMS)

Den grundlæggende årsag er en defekt i Toshiba MG08- og MG09-firmwaren, der gør det muligt for BMS-rutinen at blive uafbrydelig. Når BMS genoptages efter en inaktiv periode, kan efterfølgende værtsmedieadgangskommandoer ikke længere afbryde scanningen, hvilket får drevet til at forblive optaget, indtil timeout på 12 sekunder for hele systemet udløber.

    Berørte firmwarerevisioner

    Produkt Firmware
    MG08 Air SAS EL01
    MG08 Air SATA GE01
    MG09 SAS EM05 og tidligere
    MG09 SATA GF07 og tidligere

    Resolution

    Opdater firmwaren på Toshiba MG08- og MG09-drev så hurtigt som muligt for at undgå påvirkning af data. 

     
    Advarsel: Udfør firmwareopdateringer under et planlagt vedligeholdelsesvindue. Sørg for, at alle data er fuldt sikkerhedskopieret, da et strømtab under opdateringen kan gøre drevet ubrugeligt.
     

    Betydning:

    Presserende:
    Dell Technologies anbefaler på det kraftigste, at denne vigtige opdatering udrulles så hurtigt som muligt. Opdateringen indeholder vigtige problemrettelser og ændringer, der forbedrer funktionaliteten, pålideligheden og stabiliteten af dit Dell-system. Det kan også omfatte sikkerhedsrettelser og andre funktionsforbedringer.

    De minimumsfirmwareversioner, hvor dette problem er løst, er angivet nedenfor: 

    Serie Drevdelnummer Kapacitet Varenummer for fast firmware

    Rettelse af firmwarerevision

    Firmwarens udgivelsesdato
    MG08 Air SAS  NJWMG 8 TB F95CX EL02 20. oktober 2025
    MG08 Air SATA T5XR5 8 TB 65CDF GE02 20. oktober 2025
    MG09 SAS 0N96X 12 TB 20Y02 EM06 02. december 2025
    MG09 SAS MXC46 16 TB 20Y02 EM06 02. december 2025
    MG09 SAS HKR0D 18 TB 20Y02 EM06 02. december 2025
    MG09 SATA 5C2XG 12 TB KMTGF GF08 02. december 2025
    MG09 SATA WNXKJ 16 TB KMTGF GF08 02. december 2025
    MG09 SATA MN6V8 18 TB KMTGF GF08 02. december 2025

    Affected Products

    Dell EMC XC Core XC450, Dell EMC XC Core XC750, Dell EMC XC Core XC750xa, Dell XC6320 Hyper-converged Appliance, Dell XC Core XC760, Dell XC Core XC760xa, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node , Storage Spaces Direct R740xd2 Ready node, OEMR XL R470, OEMR XL R570, OEMR R210II, OEMR R210, OEMR R220, OEMR R230, OEMR R240, OEMR R260, OEMR XE R260, OEMR R320, OEMR R330, OEMR R340, OEMR R350, OEMR XE R350, OEMR R360, OEMR XE R360, OEMR R430, OEMR R440, OEMR R450, OEMR R520, OEMR R530, OEMR R540, OEMR R550, OEMR R5500, OEMR R630, OEMR R640, OEMR XL R640, OEMR R6415, OEMR R6515, OEMR R6525, OEMR R660, OEMR XL R660, OEMR R660xs, OEMR R6615, OEMR R6625, OEMR R720, OEMR R720xd, OEMR R730, OEMR R730xd, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa, OEMR R750xs, OEMR R7515, OEMR R7525, OEMR R760, OEMR R760xa, OEMR R760XD2, OEMR XL R760, OEMR R760xs, OEMR R7615, OEMR R7625, OEMR T130, OEMR T150, OEMR T330, OEMR T340, OEMR T350, OEMR T360, OEMR T430, OEMR T440, OEMR T550, OEMR T560, OEMR T630, OEMR T640, OEMR XL T640, OEMR XL R210, OEMR XL R210II, OEMR XL R220, OEMR XL R230, OEMR XL R240, OEMR XL R330, OEMR XL R340, OEMR XL R520, OEMR XL R630, OEMR XL R660xs, OEMR XL R6615, OEMR XL R6625, OEMR XL R6715, OEMR XL R6725, OEMR XL R720, OEMR XL R720xd, OEMR XL R730, OEMR XL R730XD, OEMR XL R760xs, OEMR XL R7615, OEMR XL R7625, OEMR XL R7715, OEMR XL R7725, Poweredge C4140, PowerEdge c6320, PowerEdge c6320p, PowerEdge C6400, PowerEdge C6420, PowerEdge C6525, PowerEdge HS5610, PowerEdge HS5620, PowerEdge R210, PowerEdge R210 II, PowerEdge R220, PowerEdge R230, PowerEdge R240, PowerEdge R260, PowerEdge R320, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R415, PowerEdge R420XR, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R515, PowerEdge R520, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R6715, PowerEdge R6725, PowerEdge R720, PowerEdge R720XD, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge T110, PowerEdge T110 II, PowerEdge T130, PowerEdge T150, PowerEdge T160, PowerEdge T330, PowerEdge T340, PowerEdge T360, PowerEdge T430, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T630, PowerEdge T640, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC vSAN C6420 Ready Node, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R6515 Ready Node, vSAN Ready Node R660, Dell vSAN R6615 Ready Node, Dell vSAN R6715 Ready Node, Dell EMC vSAN R740 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R750 Ready Node, Dell EMC vSAN R7515 Ready Node, Dell EMC vSAN R760 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, Dell vSAN R7715 Ready Node, Dell vSAN R7725 Ready Node, Dell EMC vSAN T350 Ready Node, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, VxRail S570 VCF, VxRail S670, Dell EMC XC Core XC7525 ...
    Article Properties
    Article Number: 000381662
    Article Type: Solution
    Last Modified: 07 Jan 2026
    Version:  2
    Find answers to your questions from other Dell users
    Support Services
    Check if your device is covered by Support Services.