Dell Automation Platform: External vCenter Connection Fails to Populate VMs or External VMware Hosts

In Dell Automation Platform 1.0 when connecting a NativeEdge External Connection for vCenter, Virtual Machines and or Hosts may not connect correctly to the orchestrator.

The orchestrator fails to handle null configurations when discovering virtual machines, which can cause a service failure. 

A similar error is observed if there is a data center without any host or cluster. 

Fix:

Dell Automation Platform Engineering has created a dedicated orchestrator hotfix image to work around the issue.

It is possible that additional custom configuration may be required to get the external connection working depending on the sizing of vCenter. The orchestrator by default uses a configuration that matches a small vCenter environment as defined by Broadcom Hardware Requirements for the vCenter Appliance  

If the user is unsure of the sizing of the vCenter, refer to the article Orchestrator External Connection vCenter Sizing Guidance for more information.

Important:

If you run editeo.sh after installing the orchestrator hotfix, it undoes the hotfix. You must reapply the hotfix afterward.

See the article Why Virtual Machine count may differ to vCenter for additional relevant information which may affect what Virtual Machines are observed in the Dell Automation Platform orchestrator.