OpenManage Enterprise -Modular: Catalog Management fails to parse Dell Online catalog

Summary: OpenManage Enterprise (OME) version 4.4.x and earlier and Enterprise Modular (OME-M, MX7000) are unable to refresh the Dell Online catalog. The download status shows 'Failed', and the execution message indicates 'Failed to parse catalog' error message. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The catalog management window shows a failed download status after refreshing to the latest version.

Firmware compliance Catalog Management window showing Dell Online catalog download failure

 

Reviewing the execution message shows "Failed to parse catalog" error message.

Firmware compliance catalog management execution status showing catalog parsing error

 

Downloading and extracting the console log bundle from Monitor > Troubleshoot > Logs, the task-execution service log shows the following exception:

INFO: DUEC-Version : 1.7.409 Parsing Catalog : /shared/dell/omc/cifs/idrac/repository/12/22/catalog.xml

May 06, 2026 5:06:47 PM com.dell.cm.comparer.DCMCatalog parseCatalog

SEVERE: null

java.lang.NullPointerException

.

[ERROR] 2026-05-06 17:07:01.693 [Repository-Task-Pool-2] UpdateMgrImpl - Error creating repository with name Dell Online

com.dell.enterprise.core.integration.lib.common.exception.RuntimeCoreException:

Cause

Dell Online Enterprise catalog version 26.04.27 and newer added activation rules for software bundles that require a cold reboot to install. These activation rules are not compatible with older versions of the Dell Update Enterprise Catalog (DUEC) library.

 

The following table shows the DUEC version and activation rule support for each product version.

Product Product Version DUEC Version Activation Rule Support
OpenManage Enterprise (OME) 4.3.x 1.7.409 No
OpenManage Enterprise (OME) 4.4.x 1.7.409 No
OpenManage Enterprise (OME) 4.5.x 1.8.416 Yes
OpenManage Enterprise (OME) 4.6.x 2.0.43 Yes
OME Modular 2.20.11 1.5.39 No

 

Resolution

Dell Online Enterprise catalog version 26.05.07 has been re-released with these activation rules filtered out. Future catalog releases continue to filter these rules out for the time being. This allows catalog-consuming tools running older versions of DUEC to continue to function.

 

For OpenManage Enterprise (OME), upgrade to version 4.5.x or newer as soon as possible.

 

For OpenManage Enterprise (OME) Modular, a long-term solution to update the DUEC library is being investigated. This article is updated as more information becomes available.

Affected Products

Dell EMC OpenManage Enterprise, Dell OpenManage Enterprise-Modular
Article Properties
Article Number: 000464957
Article Type: Solution
Last Modified: 31 Aug 2026
Version:  3
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