ECS: OBS: xDoctor: xDoctor kører ikke, efter at meddelelsen Primær nodekontrol kontrolleres vises

Summary: xDoctor kører ikke og stopper efter et sekund.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

xDoctor kører ikke og stopper efter et sekund:

admin@ecs1node1:~> sudo xdoctor --hr
2025-11-19 10:44:03,765:    5.1-106.1 - INFO    : Adding Work - Job:1763549043 (P9) [* * * * * *] (--scope=SYSTEM --suite=default): From CLI
2025-11-19 10:44:03,766:    5.1-106.1 - INFO    : Executing Job:1763549043 - session_1763549043.766
2025-11-19 10:44:03,798:    1763549043.766 - INFO    : Initializing xDoctor v5.1-106.1 ...
2025-11-19 10:44:03,809:    1763549043.766 - INFO    : xDoctor Composition - Full Diagnostic Suite for ECS
2025-11-19 10:44:03,814:    1763549043.766 - INFO    : Starting xDoctor session_1763549043.766 ... (SYSTEM)
2025-11-19 10:44:03,814:    1763549043.766 - INFO    : Primary Node Control Check ...

Traceback (most recent call last):
  File "/opt/emc/xdoctor/lib/xdoctor/lib/cli.py", line 526, in __execute
    engine = Engine(session_id)
             ^^^^^^^^^^^^^^^^^^
  File "/opt/emc/xdoctor/lib/xdoctor/core/engine.py", line 281, in __init__
    if self.system.is_primary() == False:
       ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/emc/xdoctor/lib/xdoctor/lib/system.py", line 799, in is_primary
    return self.config['hosts'][self.host]['state'].startswith('M')
           ~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: '169.254.2.1'

2025-11-19 10:44:04,106:    5.1-106.1 - ERROR   : Failures in Job:1763549043 Exit Code:1 (Internal Failure)
admin@ecs1node1:~>

 

Cause

xDoctor skal startes fra kontrolnoden. Normalt er dette den første knude i racket.
Hvis denne fejl opstår, kan xDoctor ikke bestemme kontrolnoden og holder op med at køre.

Denne fejl kan sandsynligvis opstå efter en nodeudvidelse.

Resolution

Kontakt Dells tekniske support for at få hjælp ved at åbne en serviceanmodning, og se denne vidensbaseartikel.

Affected Products

ECS

Products

ECS Appliance, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption
Article Properties
Article Number: 000394248
Article Type: Solution
Last Modified: 09 Dec 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.