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Article Number: 000144893

Falha na instalação do driver do chipset Windows Server 2012 R2 nos servidores PowerEdge de 12ª geração

Summary: Se o driver do chipset do Windows Server 2012 R2 não for instalado nos servidores Dell PowerEdge de 12ª geração, use uma das soluções incluídas para resolver o problema.

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Article Content

Symptoms

Às vezes, o driver do chipset Intel para 2012 R2 falha ao executar e apresenta a mensagem de erro:

"File copying failed. Setup cannot continue."

Cause

Nossa equipe de engenharia está trabalhando para corrigir esse problema.

Resolution

Solução 1:

Faça download e execute o driver na home page do Suporte Dell. Ele será executado sem nenhum problema.


Solução 2:

Desinstale temporariamente o pacote de atualização do Windows KB3126593 para concluir a instalação. Se necessário, reinstale o pacote após a conclusão da instalação.

Article Properties

Affected Product
PowerEdge M420, PowerEdge M520, PowerEdge M520 (for PE VRTX), PowerEdge M620, PowerEdge M620 (for PE VRTX), PowerEdge M820 (for PE VRTX), PowerEdge R220, PowerEdge R320, PowerEdge R420, PowerEdge R420XR, PowerEdge R520, PowerEdge R620, PowerEdge R720 , PowerEdge R720XD, PowerEdge R920, PowerEdge T320, PowerEdge T420, PowerEdge T620 ...
Last Published Date

11 Mar 2024

Version

7

Article Type

Solution

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