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Article Number: 000061703


Avamar Plug-in for Hyper-V VSS : Hyper-V backups "Failed to complete operation on all remote client"

Article Content


Symptoms



Hyper-V backups intermittently fail with errors similar to the following:

avhypervvss Error <42447>: Failed to complete operation on all remote client(s).
avhypervvss Error <41629>: Failed to gather status from remote clients
avhypervvss Error <41659>: Backup did not complete successfully

Cause

Subworkorder communication delays between primary and secondary nodes in the Hyper-V cluster.

Resolution

Edit the avhypervvss.cmd file in the shared var directory and add the following flag:  

--subworkorder-timeout=20

This flag will allow the secondary node an additional 20 minutes to receive and acknowledge the subworkorder to the primary node.  Increase the value if necessary.

Article Properties


Affected Product

Avamar

Product

Avamar, Avamar Plug-in for Hyper-V VSS

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution