PPVE- PPVE alerts in kernel logs

Resumen: Duplicate LUNs presented to server causing PPVE error messages

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Síntomas



OS: VMware ESXi 6.0.0 build-4192238
PP version:6.1.0.00.00-b56
Product: Symmetrix Remote Data Facility (SRDF),VMAX3 Series, SRDF metro

Error messages seen on vCenter Alerts:
Alarm 'Host error' on vmw13.gtas.cz triggered by event 38075366 'Issue detected on  vmw13.gtas.cz in GECO: PowerPath:Status:Already exists. Failed to registerdevice. User should
unclaim paths.  (2017-01-11T16:29:13.994Z cpu2:33106)' info "

vmkernel logs report the following error messages:

2017-01-12T12:49:14.094Z cpu13:33102)ScsiUid: 403: Existing device naa.60000970000296801138533030303639 already has uid naa.60000970000296801138533030303639
2017-01-12T12:49:14.094Z cpu13:33102)ScsiDevice: 3719: Failing registration of device: failed to add primary uid naa.60000970000296801138533030303639: Already exists
2017-01-12T12:49:14.094Z cpu13:33102)WARNING: Unnamed device 0x43036da21780 state 0x00000100, stateb4apd 0x00000000, flags 0x00000090
2017-01-12T12:49:14.094Z cpu13:33102)WARNING: Unnamed device 0x43036da21780 state 0x00000100, stateb4apd 0x00000000, flags 0x00000090
2017-01-12T12:49:14.094Z cpu13:33102)WARNING: Unnamed device 0x43036da21780 state 0x00000100, stateb4apd 0x00000000, flags 0x00000090
2017-01-12T12:49:14.094Z cpu13:33102)ScsiEvents: 545: Event Subsystem: Device Events, Destroyed!
2017-01-12T12:49:14.094Z cpu13:33102)ALERT: PowerPath:Status:Already exists. Failed to registerdevice. User should unclaim path


Causa

VMAX Microcode bug.  The VMAX is sending the incorrect inquiry information so PowerPath sees these as different devices.

Resolución

Symm H/W to apply Fix 93451 Symm on the box .
Then  un-present the duplicate  LUNs, HBA rescan, re-present the LUNs, and rescan HBA.

Información adicional

This is NOT a Powerpath  issue

There has been similar issues reported when NMP is being used instead of Powerpath.

In all host environments, it is best practice to not provision the secondary R2 devices to the host before activating SRDF/Metro.
This allows the operating system and multi-pathing software to cleanly detect new paths to the R2 devices when SRDF/Metro reaches Active mode.

Productos afectados

PowerPath/VE

Productos

PowerPath, PowerPath/VE, PowerPath/VE for VMware, VMware ESXi
Propiedades del artículo
Número del artículo: 000059388
Tipo de artículo: Solution
Última modificación: 17 oct 2025
Versión:  4
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