Unisphere for PowerMax and VSI: Unable to fetch U4P details for VMAX system 'Internal Server Error'
Resumen: VSI 10.0 - PowerMax to Virtual Storage Integrator (VSI) registration error: "Unable to fetch U4P details for VMAX system 'Internal Server Error'."
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Síntomas
When registering a PowerMax storage array in VSI 10.0 the following error is observed:
The VSI logs post the following events:
The VSI logs post the following events:
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.s.w.s.m.m.a.HttpEntityMethodProcessor - Writing [{message=Unable to fetch U4P details for VMAX system 'Internal Server Error'., status=500, reason=In (truncated)...]
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.a.c.h.f.GzipOutputFilter - Flushing the compression stream!
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.a.c.h.f.GzipOutputFilter - Flushing the compression stream!
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.a.c.h.f.GzipOutputFilter - Flushing the compression stream!
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.a.c.h.f.GzipOutputFilter - Flushing the compression stream!
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.s.w.s.m.m.a.ExceptionHandlerExceptionResolver - Resolved [com.emc.iapi.core.exception.IapiException: Unable to fetch U4P details for VMAX system 'Internal Server Error'.]
2022-08-17 16:33:58 [https-jsse-nio-8001-exec-38] DEBUG o.s.w.s.DispatcherServlet - Completed 500 INTERNAL_SERVER_ERROR
Causa
The array being registered is running embedded Unisphere v9.x. The version of VSI is v10.x.
As per page 16 of the VSI v10 Product guide the requirements state:
"A supported PowerMaxOS release and Unisphere for PowerMax 10.0 and above..."
As per page 16 of the VSI v10 Product guide the requirements state:
"A supported PowerMaxOS release and Unisphere for PowerMax 10.0 and above..."
Resolución
There are two workarounds:
- Use v9.x of the VSI plug-in
- Install a stand-alone version of Unisphere for PowerMax v10
Productos afectados
Virtual Storage Integrator (VSI)Propiedades del artículo
Número del artículo: 000203112
Tipo de artículo: Solution
Última modificación: 24 ene 2023
Versión: 2
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