PowerFlex 4.X: Unable to Access PowerFlex Manager User Interface
Resumen: The UI login page loads, but entering credentials shows an error; Pod remain running while authentication stalls at the SSO stage
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Síntomas
-The PowerFlex Manager UI login screen displays, but login attempts do not succeed.
-After entering credentials, users encounter an error screen (see screenshot below).

Causa
- Clearing cache and browser history did not work
- Checked the pods' status using the below command and all pods were "Running"
kubectl get pods –n powerflex
- I checked the
asmManagerpod logs, and it appeared login attempts were stuck at the SSO login stage
Resolución
Restart the keycloak pods using the command below.
kubectl rollout restart sts -n powerflex keycloak
Note: As observed,
"rollout restart deployment" only starts one key cloak pod, so you must restart the other key cloak pod separately.
Related articles:
Información adicional
Issue can also be observed when upgrading from 4.6 to 4.8 because IPAM service was not created.
creating the IPAM service will resolve the issue:
cat << EOF | kubectl apply -f -
apiVersion: helm.toolkit.fluxcd.io/v2
kind: HelmRelease
metadata:
name: ipam
namespace: powerflex
spec:
chart:
spec:
chart: ipam
reconcileStrategy: ChartVersion
sourceRef:
kind: HelmRepository
name: flux-helmrepo
namespace: powerflex
version: 4.8.0-665
dependsOn:
- name: temporal
install:
remediation:
retries: 12
interval: 60s
releaseName: ipam
targetNamespace: powerflex
upgrade:
remediation:
retries: 12
values:
dbConnection:
host: postgres-ha-cnpg-pooler.powerflex
debug: false
image:
repository: dockerrepo:30500/pfxm-ipam
EOF
Productos afectados
PowerFlex Appliance, ScaleIO, PowerFlex appliance Intelligent Catalog Software, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R640Productos
PowerFlex rack, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525
, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex rack HW, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840
...
Propiedades del artículo
Número del artículo: 000233358
Tipo de artículo: Solution
Última modificación: 14 ago 2026
Versión: 6
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