NetWorker: Server nsrexecd cannot start because of TCP connection on port 7938 in state SYN_SENT

Resumen: NetWorker Server nsrexecd process cannot start because of a is unavailable TCP connection on port 7938 in stuck in OS in state SYN_SENT after a NetWorker/OS crash. Problem was resolved after rebooting the NetWorker server. Root cause of stuck SYN_SENT connection is not known but seems to be an OS issue. ...

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Síntomas

NetWorker server services fail to start because the underlying client service (nsrexecd) cannot start.
The NetWorker client service nsrexecd cannot start, it exits immediately after starting.
nsrexced -D9 shows that another connection is open on port 7938 which is dedicated to nsrexecd.

Causa

There was a hang TCP connection on the operating system with port 7938:

# netstat -anop |grep -i 7938
tcp6       0      1 ::1:44115               ::1:7938                SYN_SENT    -                    off (0.00/0/0)

SYN_SENT is a transitional state, even difficult to catch and it is initial connection request from client to server. 

NetWorker Processes and Ports

Resolución

  1. Ensure optimized kernel, and TCP parameters are configured on the NetWorker server: NetWorker: Best practices for networking configuration
  2. Reboot the host. 
NOTE: This is not a NetWorker issue. If this issue reappears or root cause of the SYN_SENT hang is required, consult with the system administrator or OS vendor support team.

Productos afectados

NetWorker

Productos

NetWorker Family
Propiedades del artículo
Número del artículo: 000184674
Tipo de artículo: Solution
Última modificación: 06 ene 2026
Versión:  1
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