SRM Dell Technologies Connectivity is disabled
Resumen: After upgrading Unisphere for VMAX and Solutions Enabler, this SRM alert triggered. "The Dell Technologies Connectivity service is disabled. Enable Dell Technologies Connectivity in the Remote Support Settings dialog under the Configuration menu. Enabling Dell Technologies Connectivity would help Dell EMC to provide proactive support to improve your product usage experience." ...
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Síntomas
After upgrading Unisphere for VMAX and Solutions Enabler, this SRM alert triggered.
"The Dell Technologies Connectivity service is disabled. Enable Dell Technologies Connectivity in the Remote Support Settings dialog under the Configuration menu. Enabling Dell Technologies Connectivity would help Dell EMC to provide proactive support to improve your product usage experience."
"The Dell Technologies Connectivity service is disabled. Enable Dell Technologies Connectivity in the Remote Support Settings dialog under the Configuration menu. Enabling Dell Technologies Connectivity would help Dell EMC to provide proactive support to improve your product usage experience."
Causa
Dell Technologies Connectivity is disabled
Resolución
Check that "Enable Connectivity" is not unchecked


Propiedades del artículo
Número del artículo: 000217109
Tipo de artículo: Solution
Última modificación: 18 may 2026
Versión: 4
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