NetWorker: NMC Reports does not reflect the backup "total amount" value when synthetic backup is enabled.

Resumen: On the monitoring screen, the total amount shown is the sum of the last full backup and the incremental backup, while NMC reports only the incremental backup.

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Síntomas

Reviewing synthetic full backup details from the NetWorker Management Console (NMC) shows the sum of the last full backup and the incremental backup.

The backup details show that a summed value for Total amount represents the Synthetic Full Backup size. In the lower window, it shows the actual incremental backup size and previous Full backup size, that summed result in the Total amount size.
Synthetic full backup details  

However, reviewing the "Daily Summary" NMC Reports, the Amount of Data only represents the incremental or Full backup size (Synthetics are not considered).
NMC reports shows different amount of data 

Causa

NetWorker is working as designed.

Resolución

In order to get the full amount of data, you must run the NMC Report adding the original full backup and the following incremental, them sum them up.

The command mminfo -q syntheticfull -c client -N save_set  also present only the synthetic full backups and its sizes.

Productos afectados

NetWorker

Productos

NetWorker, NetWorker Management Console
Propiedades del artículo
Número del artículo: 000080678
Tipo de artículo: Solution
Última modificación: 20 mar 2026
Versión:  4
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